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IL <br />IL <br />ly(ITY OF SOUTH BEND <br />One ofthe keys toasuccessful project includes having adetailed and com communication plan. Aneffective plan <br />anticipates potential problems before they arise and proactively facilitates practical solutions toward timely resolutions. <br />�������M0����������0�� <br />��������0��������������� <br />Uwnso understands South Bend's commitment to addressing pmbWc concerns and we recognize the planned work requires a <br />sophisticated approach to public outreach, one-on-one communication, and information distribution. <br />Your Project Manager, Bill Coleman, will help organize, in coordination with Scott Kreeger and the designer of record, a p <br />construction public information open house in a convenient location close to the project site or at South Bend City H <br />where local residents, property owners, and project representatives can receive information concerning the project plans a] <br />2. schedule of expected construction activities. <br />UNITED's IT staff can create a dedicated email address such as BendixDrive@ucindy.com where all project related questions <br />can <br />1. Treats all stakeholders with respect. <br />2. E rigages res |deots.buS7losses, schoob,tramspp/tadomservices, and enne/gemcyresponders boo�pem|y discuss concemls, <br />3. Quickly and efficiently deNvers news arid updates fronri the source, <br />J.UR STAKEHOLOERI COMMUNICATION PLAN <br />onduct Project Coordination Meetings <br />Coordination meetings will be held every week <br />at the construction field office to document the <br />project's progress, review the project schedule, <br />develop a plan to meet construction schedule <br />demands, and to resolve any issues. All impacted <br />utilities will be invited to all meetings until they <br />are no longer in conflict with the construction <br />preparation mfthe contractor's pay applications <br />------- and a comparison of actual verses planned <br />quantities will be completed every two weeks. <br />Updates tothe schedule and pay items will be <br />discussed at every progress meeting. <br />irk Directlywith South lBend Representatives <br />- Public representatives will have the ability <br />to work with and communicate directly with <br />WBilol This type of one-on-one communication <br />eliminates delays, encourages partnership, <br />and reduces the chance for information to get <br />Publish Concise aind Informative Progress <br />Repoirts-VVeek|yandmonth|yprogressreports <br />including photos of current activities can be <br />3� provided to South Bend for publication. These <br />informative updates can also bedistributed to <br />------� all impacted stakeholders. <br />IDaiUy Coordination with Cointractor Activities Distribution of Hiers and Mass lEmmaUU <br />- Facilitating timely solutions to project issues Uinforimatimn -Anydmeapnupertyaccessvvi||be <br />--«r ranging from unforeseen site conditions to directly affected m/achange inMOT will occur, <br />constructabi|ity |ssues, and addressing items the project team will distribute informationalat the project level is the most efficient and - fliers and an email blast will be distributed <br />------- cost-effective way toprotect South Bend's best informing those impacted. <br />interests. <br />Letter of Interest to Provide Construction Inspection Services I Reconstruction of Bendix Drive ��l 8 <br />