Opening of Proposals - SBPD Body Camera In Car Video Cameras - Visual Labs, Inc.

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City of South Bend, Indiana September 1, 2017 Page 6 Visual Labs regularly follows up with its clients, especially during the first few weeks after implementation. Follow up, training would likely be via remote sessions (telephone and/or WebEx). As new features are added, a detailed explanation of the features and their use is typically provided by email, along with screenshots as appropriate. 1. As outlined above, Visual Labs will provide onsite training to all officers assigned a camera and administrator training for all body cam,era/in-car camera administrative personnel. 2. Visual Labs will provide onsite "train -the -trainer," training to SBPD at no additional cost at least twice per year for the duration of the contract. D. Installation 1. Physical 'Installation of the in -car mounting will be done by a certified installer. 2. The location of the in -car cameras shall be at the discretion of SBPD. E. PaiymentTerms 1. A five-year agreement, including the "Cancellation of the Contract" provisions outlined in the RFP, is acceptable to Visual Labs, Any reasonable payment terms, including a pay-as-you- go monthly schedule, will be acceptable, Visual Labs would agree to a fixed price for its services for any non -cancellable term. To the extent the contract was cancellable at SBPD's option, Visual Labs would agree to a fixed price, subject to an Inflation (CPI) adjustment every twelve months. 2. Payment can be broken up based on deliverables. 3. Payments terms of 35 days is acceptable to Visual Labs. F. Replacement Parts The only "part" of the Visual Labs solution is a non-proprietary, off -the -shelf smartphone, See comments in Section C. 1. above and also the cost proposal. The Visual Labs body camera solution relies on a single piece of hardware -- a smartphone. That is, there are no routers, special uniforms, docking stations, storage appliances, etc. needed by the agency. Not only does this result in simple operations, it also results in a very simple pricing structure. The agency would acquire the requisite number of Android smartphones from its preferred cellular carrier and activate those devices. One or more mounting solutions would be determined to secure the smartphone to the officer's uniform. The Visual Labs software application would be added to the smartphones and users would be granted access to the ba:ckend video management website,. With respect to the in -car system, SBPD would have