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City of South Bend, Indiana <br />September 1, 2017 <br />Page 5 <br />D. Training <br />General Comment: <br />Training and implementation of the Visual Labs system is extremely simple and straightforward. <br />The device used for recording is a fully -functioning, non-pror)rietary smartphone, just like most <br />individuals use every day. In designing the system, Visual Labs focused on being user friendly in <br />lieu of having "flashy" components. <br />Even though the system has many advanced, high technology features, implementation and <br />training, from start to finish, can be accomplished in a very short time. Recently, the Visual <br />Labs system was implemented with the police department in Fontana, California, an agency <br />with 200 sworn officers. The time period from the first day of training to full implementation <br />was less than 30 days. A similar result was achieved with the Washington County, Minnesota <br />Sheriff's Office, an agency of similar size. We encourage you to contact both agencies and <br />specifically ask about the speed of deployment and our responsiveness. Contacts for both <br />agencies are shown below. Many other references can be provided upon request. <br />Sergeant Christian, Surgent <br />City of Fontana Police Department <br />17005 Upland Avenue <br />Fontana, CA 92335 <br />csurgent@fontana.org <br />909-854-8051 <br />Commander Andrew Ellickson <br />Washington County Sheriffs Office <br />15015 62nd Street North <br />Stillwater, MIN 55082 <br />Andrew.Ellickson@co,washington.mn.us <br />651-430-7814 <br />With respect to training, Visual Labs would plan for a two,- to four -clay training program similar <br />to that offered to clients of similar size. Additional training would be provided as appropriate. <br />On day one, one or more train -the -trainer sessions would be followed by direct training to <br />groups of officers and/or "power users" -- specialized staff such as IT or records management. <br />Direct in -field training via one or more ride-alongs and tabletop exercises for officer safety <br />features (e.g. live streaming) may also be appropriate. Website training sessions would allow <br />administrators, records personnel and others to view the previous day's footage and perform <br />analytics via heatmaps, geofenice reports, dashboards, etc. Visual Labs will provide the <br />necessary training during off -hours (nights, weekends) to ensure that all staff are appropriately <br />trained. In general, group training sessions are led by two Visual Labs staff members and each <br />session can be completed in approximately two hours. <br />