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18 <br />○Weekends,holidays,and after hours pickup can be made by appointment.We <br />will try to accommodate whenever possible,and an additional fee of $75.00 will <br />be charged. <br />●Hours of operation and after hours contact information signs are clearly posted on the <br />entry door at 3700 S.Gertrude St.South Bend,IN 46614. <br />●Procedures for payment and release of impounded vehicles is as follows: <br />Upon the owner obtaining a release from the police station and presenting it to Big Bulldog <br />Towing,we will ask for a valid photo ID (driver ’s license,passport,or state issued ID).We will <br />compare the paperwork to the release form and vehicle’s registration.We will make copies of <br />the release form,photo ID,and registration for our files.The invoice will then be presented for <br />payment and signature of the owner.Forms of payment for a vehicle requiring a police release <br />will be cash,credit/debit card,and/or cashiers check.No personal checks will be accepted.After <br />payment is received,the owner will be provided a receipt and asked to wait at the gate and an <br />employee will bring the vehicle outside of the gate for the owner.At that time,the owner can <br />inspect the vehicle for damages and/or belongings,and sign off on our release form stating that <br />everything is intact,or bring any issues to our attention at that time. <br />BID PROPOSAL REQUIREMENTS AND CONFORMITY <br />8.0 Agreement to Inspection <br />Big Bulldog Towing,as well as its employees,agree to and shall be available for inspection <br />should the city make the request;and subject to random inspections to ensure quality <br />performance. <br />BID PROPOSAL REQUIREMENTS AND CONFORMITY <br />9.0 Assignment of Work <br />Big Bulldog Towing,as well as its employees,agree not to assign its rights,under this contract, <br />to any other person or entity without prior written notice and consent from the City of South <br />Bend.The company and all its employees understand that any such assignment could <br />constitute a breach of contract. <br />BID PROPOSAL REQUIREMENTS AND CONFORMITY <br />10.0 Record Maintenance <br />Big Bulldog Towing shall maintain separate and accurate records in connection with the removal <br />and storage services it provides to the city and shall make all records available to the city upon <br />request. <br />Records to maintain shall include the following: