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2023 Innovation & Technology Annual Report
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2023 Innovation & Technology Annual Report
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5/10/2024 11:37:26 AM
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City Council - City Clerk
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Re - org Priority: Maintenance & Security <br /> We need a department that can maintain and secure the <br /> technology we've implemented since centralization. We need <br /> dedicated in-house software maintenance support, not just <br /> PM/implementation support. We've seen a 97% increase in # <br /> software programs since 2018 (115 > > 227). We also need to <br /> create dedicated cybersecurity support for these systems either in <br /> the form of staff, more professional services or potentially both. <br /> Solution: Proposed Enterprise Product & Services Team to be <br /> point on enterprise software maintenance and vendor <br /> management with business units. <br /> - City of South Bend <br /> Innovation & Technology Filed in .: <br /> Clerk's V;lrL` <br /> Birncr riraoo <br /> City Clerk, South Berk', IN, <br />
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