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2023 Innovation & Technology Annual Report
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2023 Innovation & Technology Annual Report
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5/10/2024 11:37:26 AM
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City Council - City Clerk
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Themes for 2024 I&T Reorganization <br /> There are 4 major themes that most proposed changes in l&T <br /> structure and personnel relate to: <br /> 1. Addressing capacity gaps in maintenance & security <br /> 2. Creating a dedicated digital team to address weaknesses in <br /> web and embrace future opportunities in low code and <br /> resident experience/communication <br /> 3. Absorbing Commuters Trust into city operations <br /> 4. Centralizing customer service workforce <br /> City of South Bend <br /> -* Innovation & Technology <br /> Filed in Clerk's Office <br /> Bianca Tirado <br /> City Clerk, South Bend, IN <br />
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