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2023 Innovation & Technology Annual Report
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2023 Innovation & Technology Annual Report
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5/10/2024 11:37:26 AM
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City Council - City Clerk
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Re - org Priority: Dedicated Digital Team <br /> Digital support at the City is weak and not optimally organized <br /> for the strategic vision we want. Currently there is only 1 FT <br /> position who is dedicated to running the website and there are no <br /> FT people dedicated to digital communications or services. We <br /> need to (1) de-tether Apps from software maintenance/vendor <br /> work of core IT (2)drive a low-code first approach (3) increase <br /> web and digital communications work/training to meet <br /> Departmental needs and resident expectations. <br /> Solution: Merge web, applications, and digital communications <br /> edinClerk Sc ui <br /> under one Digital Umbrella: the new Digital Team <br /> City of South Bend <br /> Innovation & Technology <br /> �e <br /> Bia <br /> City Clerkns�ut Tr, <br /> 0( <br /> �' r c1, IN <br />
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