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result, the PRC officer was trying to develop a referral <br />process that would comply with the statute and the <br />PRC ordinance. <br />• The chief normally reviews IA findings on cases and, <br />as appropriate, hands out discipline before he or the <br />city manager receives PRC’s findings. <br />• PRC’s twice monthly public meetings make it possible <br />for any citizen to express concerns about police mis- <br />conduct or policies and procedures. The hearings have <br />resulted in PRC making significant recommendations to <br />the department for changes in policies and procedures. <br />For further information, contact: <br />Barbara Attard <br />Police Review Commission Officer <br />Police Review Commission <br />2121 McKinley Avenue <br />Berkeley, CA 94704 <br />510–644–6716 <br />Dash Butler <br />Chief of Police <br />Berkeley Police Department <br />2171 McKinley Avenue <br />Berkeley, CA 94703 <br />510–644–6568 <br />The Flint, Michigan, <br />Ombudsman’s Office: An <br />Ombudsman Investigates <br />Selected Citizen Complaints <br />Against All City Departments <br />and Agencies <br />Background <br />Sweden first incorporated the ombudsman concept in its <br />constitution in 1909 as a means of curbing governmental <br />abuses and protecting citizen rights. Today, an ombudsman <br />typically investigates unlawful or unfair acts on the part of <br />government agencies and complaints about their services. <br />In 1974, Flint voters adopted a new charter establishing <br />an Office of the Ombudsman along with a strong may- <br />oral form of government. Because some citizens felt a <br />stronger mayor would need some checks and balances, <br />the electorate simultaneously voted to include the <br />ombudsman’s office in the new charter for a 5-year <br />period. In a 1980 referendum, nearly 60 percent of the <br />residents voted to continue the ombudsman’s office <br />indefinitely. <br />C HAPTER 2: CASE S TUDIES OF N INE O VERSIGHT P ROCEDURES <br />26 <br />THUMBNAIL SKETCH:FLINT <br />Model: citizens investigate (type 1) <br />Jurisdiction: Flint, Michigan <br />Population: 134,881 <br />Government: strong mayor; city council <br />Appointment of chief: mayor appoints <br />Sworn officers: 333 <br />Oversight funding: $540,744 (includes overseeing <br />complaints against all city agencies) <br />Oversight staff: seven full-time professionals (two <br />exclusively handle complaints against the police), <br />one full-time secretary <br />Oversight supervisor: city council <br />The Flint, Michigan, City Office of the Ombudsman <br />investigates complaints from residents dissatisfied <br />with any city agency, but about half of its complaints <br />are filed by citizens concerned with police officer <br />behavior.The office settles some complaints by pro- <br />viding citizens with information about police depart- <br />ment policies and procedures or through informal <br />mediation. In serious cases, office investigators inter- <br />view complainants and witnesses and require written <br />answers to questions by subject officers.The office <br />submits a report on each investigated complaint to <br />the chief, who arranges for an internal investigation <br />before deciding on a finding.The ombudsman’s prin- <br />cipal power lies in its ability to criticize openly the <br />behavior of officers by name to the press.