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the idea of a review commission, nominates its two <br />sworn members, funds it, and houses it in the public safe- <br />ty building. While San Francisco’s OCC operates inde- <br />pendently of the police department and is funded by the <br />city, its budget is a line item within the police department <br />budget. The OCC director reports to the San Francisco <br />Police Commission, which tries major discipline cases <br />and ratifies policy and training changes. By contrast, an <br />independent dispute resolution center operates Rochester’s <br />Civilian Review Board, appoints board members, and <br />receives funding to staff the procedure directly from the <br />city council. <br />Oversight systems differ in other respects. While most <br />systems may provide policy and procedure recommenda- <br />tions to the local police or sheriff’s department, San <br />Francisco’s charter requires it to make policy recommen- <br />dations. In addition, some systems rarely make recom- <br />mendations, while others are constantly proposing them. <br />Minneapolis and Rochester make considerable use of <br />mediation. Until 1999, Berkeley’s mediation system, <br />although required by statute, was dormant, while San <br />Francisco has had difficulty getting complainants to <br />agree to mediation. Other oversight systems offer no <br />mediation option. <br />The number of paid staff among the oversight systems <br />examined ranges from 1 part-time person (St. Paul) to <br />30 full-time staff (San Francisco). Most systems have <br />between four and five paid staff. Largely reflecting the <br />number of paid staff, the systems’ budgets range from <br />almost no special funding in Orange County to $2,198,778 <br />in San Francisco. While four other budgets range from <br />$100,000 to $275,000, St. Paul’s is slightly more than <br />$37,000 and Minneapolis’ is slightly more than <br />$500,000. <br />Exhibit 2–2 illustrates the significant diversity in the type <br />and extent of oversight activity levels. For example, San <br />Francisco received 1,126 complaints in 1997, and 715 <br />citizens contacted the Minneapolis program. Berkeley <br />investigated 42 complaints. Orange County held 45 hear- <br />ings in 1997, Berkeley 12, and Minneapolis 3. However, <br />Minneapolis oversight staff also provided other assistance <br />to 715 additional citizens. <br />Exhibit 2–2 shows that the systems’ openness to the pub- <br />lic also differs widely. At one extreme, Rochester reviews <br />completed investigations in a private, sealed-off room in <br />the city hall basement—even the citizen panelists have no <br />access to internal affairs reports until the panelists meet, <br />and they must surrender the materials before they dis- <br />band. The panelists’ findings are not made public. St. <br />Paul’s reviews also are conducted in private. By contrast, <br />Orange County invites 57 media outlets to every board <br />hearing, and the board members’ findings are announced. <br />Some systems mix privacy with openness. Flint’s ombuds- <br />man’s office conducts its investigations in private but then <br />provides its detailed findings to the press and the city <br />hall’s public archives. The chief’s hearings in San <br />Francisco are private, but police commission trials have <br />been attended by as many as 600 citizens and members <br />of the press. Boards in Berkeley, Minneapolis, and <br />Tucson conduct public meetings at which individual citi- <br />zens can raise general concerns (not personal complaints) <br />about police conduct. The boards then take up the <br />concerns between meetings or at a future meeting. No <br />oversight system publicizes the nature of the specific <br />discipline subject officers receive—many jurisdictions <br />prohibit such disclosure. <br />This tremendous variation in how the nine oversight sys- <br />tems conduct business may seem discouraging: The lack <br />of similarity makes it difficult for other jurisdictions to <br />make an automatic selection of commonly implemented <br />oversight features around which they can structure their <br />own oversight procedures. This diversity forces jurisdic- <br />tions to take the time to pick and choose among a wide <br />range of alternatives for designing their own oversight <br />systems and to assess the benefits and limitations of each <br />possible component. On the positive side, this diversity <br />means jurisdictions do not have to feel they are obligated <br />to follow rigorously any one model or approach; they <br />have the freedom to tailor the various components of <br />their system to the particular needs and characteristics <br />of their populations, law enforcement agencies, statutes, <br />union contracts, and pressure groups. Of course, the <br />choices that are made may have important consequences <br />for how much the oversight system will cost, how much <br />it is utilized, and how satisfied citizens are with the com- <br />plaint process—considerations that will in turn partially <br />determine which options to select. <br />Although the choices may be daunting, there is expert <br />help available for making them. Key participants in all <br />nine oversight systems have agreed to field telephone <br />C HAPTER 2: CASE S TUDIES OF N INE O VERSIGHT P ROCEDURES <br />20