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Chapter 2: Case Studies of Nine <br />Oversight Procedures <br />This chapter presents brief case studies of nine oversight <br />procedures arranged alphabetically by jurisdiction. The <br />case studies concentrate primarily on the operational pro- <br />cedures of the oversight mechanisms. Details about other <br />aspects of the jurisdictions’ procedures are presented in <br />other chapters of the report: <br />• Chapter 3, “Other Oversight Responsibilities,” describes <br />how the jurisdictions develop policy and procedure <br />recommendations, implement mediation, and assist <br />with early warning systems. <br />• Oversight staffing arrangements are discussed in detail <br />in chapter 4. <br />• Chapter 5, “Addressing Important Issues in Citizen <br />Oversight,” presents such problematic areas as intake, <br />outreach, and “politics.” <br />• Chapter 6 identifies the most common areas of conflict <br />between oversight mechanisms and police and sheriff’s <br />departments. <br />• Monitoring, evaluation, and funding issues are <br />addressed in chapter 7. <br />Exhibit 2–1 identifies the location, type of system, princi- <br />pal activities, and paid staff and budget for each oversight <br />mechanism. Exhibit 2–2 summarizes the number of com- <br />plaints, hearings, mediations, and other pertinent activi- <br />ties each system conducted in 1997, the extent to which <br />its proceedings are open to the public, whether it has sub- <br />poena power, and the types of complaints it reviews. <br />As the exhibits illustrate—and the case studies that fol- <br />low explain—there is enormous variation in the structure <br />and operations of the nine systems. In fact, dissimilarity, <br />rather than similarity, is the rule among the nine systems. <br />In part this is because radically different systems were <br />selected for inclusion in this report to illustrate the diver- <br />sity in oversight mechanisms from which other jurisdic- <br />tions can choose if they wish to develop a procedure of <br />their own or modify an existing one. However, the diver- <br />sity also reflects the fact that local officials have shaped <br />their oversight systems very differently to accommodate <br />unique local pressures (e.g., from activist groups, police <br />unions, or office holders), legal considerations (e.g., with <br />regard to the types of information that can be made pub- <br />lic or the provisions of labor-management agreements), <br />funding resources, and honest disagreements about what <br />would work best in their communities. <br />All four types of oversight approaches listed in footnote a <br />in exhibit 2–1 are represented among the nine oversight <br />systems. However, two jurisdictions have combined two <br />different approaches: Portland has a citizen appeals board <br />(type 3) and an auditor who monitors the department’s <br />complaint investigation process (type 4), while Tucson <br />has a citizen board that reviews internal affairs findings <br />(type 2) and also an auditor (type 4). Other “models” are <br />not pure either; for example, while San Francisco’s <br />Office of Citizen Complaints involves citizens in investi- <br />gating complaints (type 1), OCC staff also prosecute <br />cases at chief’s hearings and before the police commis- <br />sion, a responsibility—and expense—that goes well <br />beyond that of investigating complaints. Similarly, the <br />Minneapolis Civilian Police Review Authority (CRA) not <br />only hires professional staff to investigate complaints <br />(type 1) but its volunteer board members also hold hear- <br />ings for complaints for which investigators have found <br />probable cause. Furthermore, the CRA executive director <br />prosecutes these cases before the civilian review board. <br />While San Francisco’s OCC and Minneapolis’ CRA both <br />investigate most complaints in place of internal affairs, <br />Berkeley’s Police Review Commission investigates <br />cases simultaneously with internal affairs investigations. <br />The St. Paul Police Civilian Internal Affairs Review <br />Commission and San Francisco’s Office of Citizen <br />Complaints recommend discipline to the chief. <br />The independence of the nine oversight systems also <br />varies considerably. The St. Paul police chief proposed <br />C ITIZEN R EVIEW OF P OLICE: APPROACHES AND I MPLEMENTATION <br />17