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C ITIZEN R EVIEW OF P OLICE: APPROACHES AND I MPLEMENTATION <br />15 <br />SUPPLEMENTS TO CITIZEN OVERSIGHT (CONTINUED) <br />OCC addresses supervisors who share responsibility for officers’ misconduct by charging them with failure to super- <br />vise the accused officer properly.In Banta v.City and County of San Francisco (1998),the presiding judge of the Superior <br />Court dismissed a challenge to OCC’s power to add an allegation against a sergeant for failure to supervise. <br />In the last analysis, supervisor accountability extends to the chief or sheriff, who must exercise active responsibili- <br />ty for ensuring that his or her officers and deputies comport themselves appropriately. If the chief executive will <br />not or cannot ensure proper conduct, it is the obligation of the mayor, city manager, or city council to find a new <br />chief and the duty of the voters to elect a new sheriff. <br />remain untouched. As one commentator observed, “The <br />solution to rotten apples is to fix the police barrel.”12 <br />Some police chiefs and sheriffs agree that they should be <br />held accountable for preventing misconduct, and, if they <br />fail, they should be dismissed. One chief commented, <br />“If IA is not up to snuff, give the chief a chance to fix it, <br />and, if he doesn’t, fire him. So the solution [to police <br />misconduct] is to hold the chief accountable.” <br />Some complainants who lose their cases (and even some <br />who win) feel dissatisfied with the process, the results, or <br />both. Others are frustrated that they cannot find out what <br />the chief’s or sheriff’s finding was or whether and what <br />kind of discipline was imposed. According to Jackie <br />DeBose, a member of Berkeley’s board, “I have run into <br />several citizens who lost their cases, and they were livid— <br />they felt they had been done an injustice.” The Vera <br />Institute of Justice in New York City surveyed a sample <br />of 371 citizens who had filed complaints with the city’s <br />Citizen Complaints Review Board.13 The Vera Institute <br />concluded that “the investigative process itself has a sig- <br />nificant negative influence” on citizen satisfaction because <br />of how long the process took and the lack of contact with <br />and information about the subject officer and the final out- <br />come. Some complainants, and a small minority of the <br />public, will not be satisfied with any actions oversight <br />bodies take. These individuals may have unreasonable <br />expectations of how the police should behave or unreason- <br />able hopes for what citizen oversight procedures can <br />accomplish. <br />Finally, oversight procedures in some jurisdictions have <br />exacerbated tensions among local officials, police and <br />sheriff’s departments and unions, and citizen groups and <br />activists. This worsening of the status quo has occurred <br />for many reasons, such as unrealistic expectations on the <br />part of activists or unrealistic apprehensions by police <br />and sheriff’s departments about what the oversight proce- <br />dure would accomplish; failure to involve all affected <br />parties in the planning process; biased oversight staff; <br />inadequate funding leading to long delays in case pro- <br />cessing; and political motives for setting up the proce- <br />dure on the part of local officials. <br />Despite these limitations, local government officials, law <br />enforcement managers, and citizens in many jurisdictions <br />believe that citizen oversight can be of value. The follow- <br />ing chapters illustrate the potential benefits of citizen <br />review as well as its limitations. <br />Notes <br />1. Walker, Samuel,Achieving Police Accountability, <br />Research Brief, Occasional Paper Series, no. 3, New <br />York: Center on Crime Communities & Culture, 1998: 5. <br />2. Snow, Robert, “Civilian Oversight: Plus or Minus,” <br />Law and Order 40 (December 1992): 51–56. <br />3. Luna, Eileen, and Samuel Walker, “A Report on the <br />Oversight Mechanisms of the Albuquerque Police <br />Department,” prepared for the Albuquerque City Council, <br />1997: 121. <br />4. Walker, Samuel,Citizen Review Resource Manual, <br />Washington, D.C.: Police Executive Research Forum, <br />1995.