C ITIZEN R EVIEW OF P OLICE: APPROACHES AND I MPLEMENTATION
<br />15
<br />SUPPLEMENTS TO CITIZEN OVERSIGHT (CONTINUED)
<br />OCC addresses supervisors who share responsibility for officers’ misconduct by charging them with failure to super-
<br />vise the accused officer properly.In Banta v.City and County of San Francisco (1998),the presiding judge of the Superior
<br />Court dismissed a challenge to OCC’s power to add an allegation against a sergeant for failure to supervise.
<br />In the last analysis, supervisor accountability extends to the chief or sheriff, who must exercise active responsibili-
<br />ty for ensuring that his or her officers and deputies comport themselves appropriately. If the chief executive will
<br />not or cannot ensure proper conduct, it is the obligation of the mayor, city manager, or city council to find a new
<br />chief and the duty of the voters to elect a new sheriff.
<br />remain untouched. As one commentator observed, “The
<br />solution to rotten apples is to fix the police barrel.”12
<br />Some police chiefs and sheriffs agree that they should be
<br />held accountable for preventing misconduct, and, if they
<br />fail, they should be dismissed. One chief commented,
<br />“If IA is not up to snuff, give the chief a chance to fix it,
<br />and, if he doesn’t, fire him. So the solution [to police
<br />misconduct] is to hold the chief accountable.”
<br />Some complainants who lose their cases (and even some
<br />who win) feel dissatisfied with the process, the results, or
<br />both. Others are frustrated that they cannot find out what
<br />the chief’s or sheriff’s finding was or whether and what
<br />kind of discipline was imposed. According to Jackie
<br />DeBose, a member of Berkeley’s board, “I have run into
<br />several citizens who lost their cases, and they were livid—
<br />they felt they had been done an injustice.” The Vera
<br />Institute of Justice in New York City surveyed a sample
<br />of 371 citizens who had filed complaints with the city’s
<br />Citizen Complaints Review Board.13 The Vera Institute
<br />concluded that “the investigative process itself has a sig-
<br />nificant negative influence” on citizen satisfaction because
<br />of how long the process took and the lack of contact with
<br />and information about the subject officer and the final out-
<br />come. Some complainants, and a small minority of the
<br />public, will not be satisfied with any actions oversight
<br />bodies take. These individuals may have unreasonable
<br />expectations of how the police should behave or unreason-
<br />able hopes for what citizen oversight procedures can
<br />accomplish.
<br />Finally, oversight procedures in some jurisdictions have
<br />exacerbated tensions among local officials, police and
<br />sheriff’s departments and unions, and citizen groups and
<br />activists. This worsening of the status quo has occurred
<br />for many reasons, such as unrealistic expectations on the
<br />part of activists or unrealistic apprehensions by police
<br />and sheriff’s departments about what the oversight proce-
<br />dure would accomplish; failure to involve all affected
<br />parties in the planning process; biased oversight staff;
<br />inadequate funding leading to long delays in case pro-
<br />cessing; and political motives for setting up the proce-
<br />dure on the part of local officials.
<br />Despite these limitations, local government officials, law
<br />enforcement managers, and citizens in many jurisdictions
<br />believe that citizen oversight can be of value. The follow-
<br />ing chapters illustrate the potential benefits of citizen
<br />review as well as its limitations.
<br />Notes
<br />1. Walker, Samuel,Achieving Police Accountability,
<br />Research Brief, Occasional Paper Series, no. 3, New
<br />York: Center on Crime Communities & Culture, 1998: 5.
<br />2. Snow, Robert, “Civilian Oversight: Plus or Minus,”
<br />Law and Order 40 (December 1992): 51–56.
<br />3. Luna, Eileen, and Samuel Walker, “A Report on the
<br />Oversight Mechanisms of the Albuquerque Police
<br />Department,” prepared for the Albuquerque City Council,
<br />1997: 121.
<br />4. Walker, Samuel,Citizen Review Resource Manual,
<br />Washington, D.C.: Police Executive Research Forum,
<br />1995.
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