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C ITIZEN R EVIEW OF P OLICE: APPROACHES AND I MPLEMENTATION <br />137 <br />This chapter identifies resources with information about <br />setting up and improving citizen oversight systems. The <br />resources are based on a limited search and therefore are <br />not comprehensive. <br />Organizations <br />The International Association for Civilian Oversight of <br />Law Enforcement (IACOLE) is devoted to advancing the <br />cause of citizen oversight of law enforcement. The organ- <br />ization sponsors an annual world conference for over- <br />sight practitioners and researchers, publishes a quarterly <br />newsletter (International Connection)with position <br />papers and recent developments in the field, provides <br />information to jurisdictions interested in creating citi- <br />zen oversight agencies, and provides a compendium <br />of oversight agencies and publications. Address: <br />P.O. Box 99431, Cleveland, OH 44199–0431; phone: <br />513–352–6240; fax: 513–624–8042; e-mail: <br />IACOLE1@fuse.pnet. <br />The National Association for Civilian Oversight of Law <br />Enforcement (NACOLE) provides educational opportuni- <br />ties and technical assistance to existing and emerging <br />organizations that perform civilian oversight of law <br />enforcement. The organization provides a national forum <br />for information gathering and sharing for these organiza- <br />tions. Established in 1993, NACOLE supports civilian <br />review boards that are under attack by writing letters of <br />support to the local political establishment and communi- <br />ty. In addition, the organization will send someone when <br />possible to testify on the behalf of civilian review boards. <br />The association is considering developing a mentor pro- <br />gram within NACOLE to make the informal networking <br />that is occurring formal. Address: 9420 Annapolis Road, <br />Suite 302, Lanham, MD 20706; phone: 317–327–3429. <br />Selected Program Materials <br />The appendixes to this report contain a number of materi- <br />als from oversight bodies studied for the publication. In <br />addition, many oversight bodies have developed detailed <br />reports of their procedures for handling citizen com- <br />plaints, including the following: <br />• The Berkeley Police Review Commission’s “Regula- <br />tions for Handling Complaints Against Members of the <br />Police Department” provides 16 pages of detailed pro- <br />cedures for intake, investigations, and board reviews. <br />• Minneapolis’ “Civilian Police Review Authority <br />Administrative Rules” provides 28 pages of guidelines <br />for citizen review. The bound booklet addresses the <br />collection and dissemination of data, definitions, stand- <br />ing to file a complaint, intake, grounds for dismissal, <br />mediation, investigations, personal bias or prejudice, <br />rules of evidence, burden of proof, and disposition. <br />Chapter 8: Additional Sources of Help <br />KEY POINTS <br />• Information for establishing and improving citizen oversight systems is available from: <br />— Organizations. <br />— Oversight programs. <br />— Publications and reports. <br />— Individuals with experience in oversight systems. <br />• Some jurisdictions have engaged in comprehensive research on their own to determine what type of oversight <br />system would be best for their communities.Their research strategies are instructive.