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C HAPTER 8: ADDITIONAL S OURCES OF H ELP <br />138 <br />Oversight bodies also produce annual reports. <br />Minneapolis’ Civilian Police Review Authority, <br />Rochester’s Civilian Review Board, San Francisco’s <br />Office of Citizen Complaints, and San Jose’s Office of <br />the Independent Police Auditor prepare especially <br />informative annual reports (see the discussion on reports <br />in chapter 5, “Addressing Important Issues in Citizen <br />Oversight”). <br />For guidance in developing a program brochure, exam- <br />ine the brochures prepared by the oversight bodies in <br />Minneapolis, Rochester, San Francisco (in English and <br />Spanish), San Jose, and Tucson. Several jurisdictions <br />have prepared reports recommending modifications to <br />their existing oversight procedures. These reports pro- <br />vide valuable discussions of alternative approaches to <br />citizen oversight. See, for example, the following (avail- <br />able from the oversight bodies): <br />ALBUQUERQUE,PORTLAND,AND TUCSON DID THEIR OWN RESEARCH <br />Albuquerque, Portland, and Tucson conducted reviews of oversight procedures in other jurisdictions to learn <br />how best to improve their own oversight systems. <br />Albuquerque <br />According to Linda Stewart, an aide to the Albuquerque mayor, because of a rash of police shootings in 1997, <br />the city council established an ad hoc committee on public safety consisting of three city counselors and staff. <br />Members visited San Jose and Long Beach and conducted conference calls with other cities.The city council’s leg- <br />islative policy analyst convened a town hall meeting for 300 people to hear their concerns. Finally, the committee <br />appointed and the analyst assembled a task force of seven individuals representing community organizations <br />(e.g., the American Civil Liberties Union and the police department and union). <br />The group met every 2 or 3 weeks for 6 months to identify areas of agreement and disagreement in terms of <br />what kind of citizen oversight system to establish.The members reviewed “stacks” of ordinances from other cities <br />and also had an evaluation report assessing the current oversight system. The task force presented five different <br />models to the city council for consideration. The legislative analyst merged the best of the models into a single <br />ordinance, which the council approved. <br />According to Stewart,“The most important part of the process was inviting the activists who were so dissatisfied <br />with the police to sit down and forcing them to explain what they wanted done.” The mayor and chief supported <br />the ordinance, and the mayor was getting ready to sign it. <br />Portland <br />In 1992, the Portland City Council appointed the mayor to chair the Police Internal Investigations Auditing <br />Committee (PIIAC) with the expectation that she would evaluate its operations and recommend improvements. <br />(Members of PIIAC had resigned in protest, alleging the group was ineffective.) The mayor reviewed recent <br />assessments of the PIIAC process, including a self-assessment by the citizen advisers, the auditor’s reports, and <br />proposals from community organizations. She also reviewed citizen oversight systems in other jurisdictions and <br />consulted with citizens who had filed complaints with PIIAC. She attended adviser meetings and the city council’s <br />public hearing on PIIAC. <br />As a result of this research, the mayor prepared a report to the city council that included five pages of recom- <br />mended changes to the PIIAC process to address primarily three identified PIIAC weaknesses: complainants’ <br />feelings of intimidation using PIIAC; the perceived failure of the citizen advisers to address policy issues inherent <br />in cases; and advisers’ lack of information by which to assess the quality of IA investigations.