Professional Services Agreement - Implement PLL CityWorks Module for Business Licensing - Woolpert

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At the end of the first round of workshops, there will be a set of action items for the Client team members, such as compiling datasets required for configuration efforts. Woolpert will prepare a detailed list of action items and submit them to the Client Project Manager. At the end of first round of configuration workshops, Woolpert expects to have gathered enough information to configure approximately 70% of the Client's desired system functionality. The second round of workshops will review and refine the configurations developed from the initial workshops. During second round workshops, the Client's actual configured data will be available for viewing within the PLL System software. Key topics of the second round of workshops will include details of the PLL Public Access Portal. At the end of second round of workshops, Woolpert expects to have gathered enough information to configure approximately 85% to 100% of the Client's Core PLL System requirements. In some instances, a third round of configuration workshops may be required to achieve 100% configuration. The need for a third round of configuration workshops will be determined by common agreement between the Client Project Manager and Woolpert's Project Manager and will be impacted by factors such as the number of and complexity of the planned licensing workflows, and the efficiency of the Project Team in the first two rounds of configuration workshops. Related sub -tasks are as follows: Sub -Task 2.3: Facilitate Core Cityworks PLL Configuration Workshops Sub -Task 2.3.1: Round 1 Configuration Workshops Sub -Task 2.3.1.1: Woolpert to Prepare for Configuration Workshops (Round 1) Sub -Task 2.3.1.2: Client PM to Prepare Site for Workshops (Client -Owned Task) Sub -Task 2.3.1.3: Woolpert to Facilitate Configuration Workshops (Round 1) Sub -Task 2.3.1.3.1: Day 1 Workshops (On -Site Task) Sub -Task 2.3.1.3.2: Day 2 Workshops (On -Site Task) Sub -Task 2.3.1.4: Woolpert to Update Configuration Documentation (Round 1) Sub -Task 2.3.1.5: Woolpert to Update Configuration in Development Environment Sub -Task 2.3.2: Round 2 Configuration Workshops Sub -Task 2.3.2.1: Woolpert to Prepare for Configuration Workshops (Round 2) Sub -Task 2.3.2.2: Client PM shall Prepare Site for Workshops (Client -Owned Task) Sub -Task 2.3.2.3: Woolpert to Facilitate Configuration Workshops (Round 2) Sub -Task 2.3.2.3.1: Day 1 Workshops (On -Site Task) Sub -Task 2.3.2.3.2: Day 2 Workshops (On -Site Task) Sub -Task 2.3.2.4: Woolpert to Update Configuration Documentation (Round 2) Sub -Task 2.3.2.5: Woolpert to Update Configuration in Development Environment Woolpert Deliverables • A Woolpert Lead Systems Analyst will facilitate Round 1 Configuration Workshops on -site, over the course of two (2) consecutive business days. • Woolpert Lead Systems Analyst will update the configuration documentation in MS Word based on the outcome of the first round of configuration workshops • Woolpert Lead Systems Analyst will perform system configuration in the Client's on -premise development environment via remote access • A Woolpert Lead Systems Analyst will facilitate Round 2 Configuration Workshops on -site, over the course of two (2) consecutive business days. • Woolpert will update the configuration documentation in MS Word based on the outcome of the second round of configuration workshops • Woolpert staff will perform system configuration in the Client's on -premise development environment via remote access Assumptions SOUTH BEND, IN - BUSINESS LICENSING, PLL IMPLEMENTATION SERVICES I SCOPE OF WORK 23