Professional Services Agreement - Implement PLL CityWorks Module for Business Licensing - Woolpert

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When feasible, Client Status Meetings will be held on -site at the Client's facilities in conjunction with other scheduled on -site tasks. Otherwise, Client Status Meetings will be facilitated remotely using teleconference and web meeting tools. Woolpert Deliverables • Woolpert Project Manager will schedule bi-weekly status meetings with the Client Project Manager using MS Outlook • Woolpert Project Manager will upload status meeting minutes to the project website • Woolpert Project Manager will lead monthly project status meetings Assumptions • The activities discussed in this section will begin once a Written Notice -to -Proceed is received from the Client • Woolpert Project Manager will set-up, manage and maintain the secure project website. Client Responsibilities • Client Project Manager will schedule appropriate internal staff and provide facilities for on -site meetings and off -site conference calls • Client Project Manager will review and accept project status reports, or otherwise provide comments on same within a reasonable time frame • Client Project Manager will schedule meeting space and supporting technology peripherals suitable for on -site meetings • Client Project Manager will coordinate and schedule meeting attendees Task PM.5: Internal Coordination Meetings Internal coordination meetings will be held on a regular basis to ensure continuous communication about tasks in process, scheduled tasks, and any issues impacting a successful implementation. Woolpert's project manager will also utilize these meetings to gather information from project team members required to manage ongoing resource loading. Woolpert Deliverables • Woolpert Project Manager will coordinate regularly scheduled internal coordination meetings Assumptions • The activities discussed in this section will begin once a Written Notice -to -Proceed is received from the Client Client Responsibilities • N/A Task PM.6: Project Administration Woolpert will provide the following general project management services: • Develop, in cooperation with the Client's project manager, a project plan and schedule; • Proactively manage and update project plan and schedule, as required, throughout the duration of the project. Project plan and schedule modifications will be facilitated upon common agreement between the Client and Woolpert in accordance with the issue control process detailed in the project plan; • Coordinate project events with the Client's project manager and Woolpert team members; • Author, edit, review, and distribute project documentation and technical reports as required; • Facilitate in -process review meetings with the Client's project manager, committees, management, and end -users as scheduled, and appropriate, throughout the duration of the project; SOUTH BEND, IN - BUSINESS LICENSING, PLL IMPLEMENTATION SERVICES I SCOPE OF WORK 11