Revision to South Bend Municipal Rules and Regulations

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fur 'tl r1 V U,t;flities ,nd Service Lines Rules and Bic LlladOn customer. The postponement of disconnection shall be continued for one (1) additional ten (10) day period, upon the provision of an additional such medical statement. As a provision of the above conditions, the Utility will add all applicable late payment charges to the outstanding bill. Provided further, that the above terms of the agreement shall be put in writing by the Utility and signed by the customer and by a representative of the Utility. Any default by the customer on the signed agreement may result in immediate discontinuance of service. C. Time of Disconnection 1. The Utility may not disconnect service unless it is done between the hours of 8:00 a.m. and 3:00 p.m., prevailing local time. Disconnections pursuant herein, to Section VIII. - DISCONNECTION OF SERVICE, Subsection A. (1 & 2), is not subject to this limitation. 2. The Utility may not disconnect service for non-payment on any day on which the Utility office is closed to the public, or after twelve noon (12:00 noon) of the day immediately preceding any day on which the Utility office is not open to the public. D. Reconnection The Utility shall reconnect water service to the customer as soon as reasonably possible but at least within one (1) working day after it is requested to do so; provided, however, that the Utility shall not be required to reconnect the service until: 1. The conditions, circumstances or practices which caused the disconnection have been corrected; 2. Payment of all outstanding due or special charges owed the Utility by the customer and any deposit authorized by these rules has been made; 3. A responsible person is present in the premises to see that all water outlets are closed to prevent damage from escaping water.. Property owners may sign a waiver with the Utility releasing the Utility from any liability for reconnecting service should the property owner not wish to be present at reconnection; 4. Payment of any associated fees have been made along with any reimbursement for permanent disconnection of service line and subsequent restoration, if applicable; and 5. All utility locates are completed as required by law. E. Terminate a Customer Account Without Notice The Utility may terminate a customer account without notice: M