Revision to South Bend Municipal Rules and Regulations

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Municipal l tilides and Service Lines .__ .......................... Wes aind RMylations. the bill. Bills not paid within five (5) days of the due date shall become delinquent and a late fee may be added as follows: 1. WATER - ten percent (10%) of the first three dollars ($3.00) of the water charge and three percent (3%) of the water charge in excess of three dollars ($3.00). 2. SEWAGE - ten percent (10%) of the entire non -cumulative delinquent sewage charge. Late fees may not compound on other past due charges. A delinquent notice will be mailed to the customer warning of pending disconnection of service if the bill remains unpaid. The Utility may require that certain customers, because of their payment history, only make payments in cash or similar means. Dispute of a bill is insufficient reason for non-payment of the bill by the customer. Bills may be paid under protest by giving written notice that redress is being sought. Notice of a bill dispute should be given prior to the due date of the bill. Non -receipt of a mailed bill is insufficient reason for non-payment. Bills are due on the indicated date regardless of receipt and delivery problems. K Appl.ication of P"ayinent Customer payments will be applied to the most delinquent bills first, based on the following priority: 1. Deposits; 2. State Sales Tax; 3. Yard Waste Charges; 4. County Recycling Charges; 5. Solid Waste Charges; 6. Operation Re -Leaf (Clean Air) Charges; 7. Fire Protection Charges; 8. Water Insurance Charges; 9. Sprinkler Charges; 10. Water Charges & Late Fees; 11. Sewer Insurance Charges; and 12. Sewer Charges & Late Fees. Partial payments will be applied without regard to any specific instructions from the customer. F. Responsibility for Payment, All charges shall follow the customer rather than the property except 17