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South Bend Redevelopment Commission <br /> Regular Meeting—December 13, 2011 <br /> 6. NEW BUSINESS (CONT.) <br /> B. South Bend Central Development Area <br /> (7) continued... <br /> of each parking garage, and, most important <br /> of all, committed to integrating parking into <br /> the downtown South Bend overall experience <br /> to make it clean, safe, hospitable and <br /> professional for visitors, employees and <br /> business-owners. Their proposal is $40,000 <br /> less when you exclude personnel costs and <br /> $109,000 higher on personnel, for a net <br /> estimated difference of just under $70,000. <br /> 2) Republic is without any doubt the most <br /> technologically advanced parking <br /> management company with deeper pockets, <br /> more knowledge, resources and capabilities, <br /> presenting some cost-saving opportunities <br /> through the use of increased automation and <br /> potential purchasing power, lots of national <br /> experience in parking garage and parking lot <br /> experience, and lots of experience <br /> implementing and maintaining automatic <br /> equipment in order to reduce people costs. <br /> They also offer other consulting resources <br /> that would enable us to better measure who is <br /> parking where and for how long and, with <br /> that information, better enable us to steer <br /> parkers to the most cost-efficient locations <br /> and maximize the use of our available <br /> parking spaces. <br /> Ms. Leonard-Inks noted that the interviewers <br /> strongly recommend we offer a one year <br /> contract to DTSB, with an option to non- <br /> renew or extend the contract for two more <br /> years with 90 days notice. It is time we pay <br /> more attention to customer service than to <br /> anything else, including cost, but feel <br /> 34 <br />