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()A <br />S(%UITAS <br />services ordeliverables are not included inSection 8Proposed Costs, and may besubject toadditional fees <br />to be determined inAquitas' sole and reesQn,able discretion <br />� Maximo 7custom programming, Java development and components such asMBO/r[assfile extensions, <br />integrations to City business systems or Workflow process configurations not specifically listed in this SOW <br />are not included <br />4 City Responsibilities <br />A successful project requires committed and active participation from our Clients. It is both m shared <br />responsibility and a team effort. Promptly [oUlovvingthe execution of this SOW, Aquitas will deliver to City 8 list <br />of key City personnel (Key Personnel) that will be needed to be reasonably available to Aquitas for the timely <br />perforrnanceofthe Services ewdcompletion ofthe Deliverables. <br />City shall: <br />= Ensure that Key Personnel are available and committed to provide any required or requested support, <br />information, or data relative to activities in this SOW. Key Personnel shall timely respond to any reasonable <br />request by Aquitas for information or support in respect of the Services, and in any event no later than <br />three /3\ days following such request by Aquitas. Aquitas shall promptly notify City in the event of any <br />noncompliance with this Section, and Aquitas reserves the right toadjust timelines for performance and <br />Charges hereunder for any unnecessary delays in the completion of Deliverable occasioned by such <br />noncompliance <br />" Provide Aquitas with remote access to all Maximo 7.5 environments <br />91 Perform all change management activities <br />� Develop all test scripts and oruse cases <br />� Perform all end to end Maximo 7.5testing <br />� Provide Aquitas with adequate workspace, aphone, and internetaccess for any oneitework <br />The City's failure tncomply with any ofthe above, nrany other unnecessary delays attributable tothe acts or <br />omissions ofCity imbreach ofits obligations under this SOW, may cause delays inthe performance ofServices <br />and provision mfDeliverables byAquitas, for which Aquitas will have aright to, wponwritten notice toCity, <br />adjust the Estimated Project Schoduleamd/orCharges. <br />5 Identified Risks <br />Based upon elements excluded and/or included in this SOW, and discussions between the parties hereto, the <br />following have been identified as potential risks tothe successful completion of this, or any, Maximo 7 <br />irnpKernentati8n. <br />= Substantial delays in the performance of Services may occur should City fail to supply Aquitas, in a timely <br />ma�nner, with required materials, resources, and information (including, without limitation, any third -party <br />licenses identified above) as set forth in this SOW <br />* Insufficient Maximo 7.6and Anywhere Work Execution testing <br />* Insufficient access to City resources <br />South 0end Maximo Migration to MaaS Page 14 of 36 Confidential <br />