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ASS �������0 N S <br />m This Scope of Work (SOW) excludes any hard costs associated with third -party vendors. <br />* Pathfinders toprovide access to projectnnanogemmentim1erfaceto6aciUteheend <br />aggregate cVnnnnunicatinnswith Client. <br />w Client will be assigned a digital project manager. This person will act osthe primary <br />point of contact with Pathfinders and will respond to all communications within 24 <br />hours on workdays, unless otherwise notified (and subject to reasonable exceptions). <br />• Pathf indersvviUrequi[e one point ofcontact clUdDgthe Contract for clarifying <br />requirements for design, key features, usability and maintenance issues, Pathfinders <br />requires this person beavailable toanswer questions arising from the project nvKth|m48 <br />hours on workdays (subject to reasonable exceptions), and to have authority to make <br />design and related decisions onthe system. <br />• Hosting for the CIVIS are not included in this SOW. A separate Hosting Setup and <br />Management Agreement may beexecuted to host these services. <br />w All development work will be done on the host server. If development work is to be <br />done on Pathfinders internal servers, Pathfinders will provide Project Change Notice <br />(P,CN) for additional time to transfer files, QA functionality, and take site to live status. <br />• Although Pathfinders makes every effort to provide secure Finished Product(s), due to <br />the nature of rapidly advancing technology, Pathfinders can in no way guarantee that <br />the Finished Prodwct/u1will not be subject security breaches. Pathfinders reconnnne,nds <br />the use of strong passwords and the observance of standard security practices. The <br />Client is solely responsible for tracking software updates. <br />• Once the core development has been completed and the website has all desired <br />functionality, budget for aseparate Ongoing Services Agreement inorder toproactively <br />maintain the technical integrity of your website, perform routine maintenance, address <br />security vulnerabilities, and manage content is strongly recommended. <br />• Estinmatea/fmmctioma|itybaoed on initial discussions outlined in this document. <br />m Pathfinders isnot responsible for any delay ordefect caused byseparate third party or <br />the Client's in-house teams. <br />m Pathfindiers does NOT intend to use any subcontractors for the dmxm|oprnomt of this <br />website. Should the need arise, appropriate transparency and communications will be <br />provided tVthe Client inorder Louse additional US -based development resources. <br />w Pathfinders will coinduct regular touch base meetings on development progress and <br />costs, and any changes VviU|beproactiva|ycommunicated. <br />o Extended project tinne|imesbmyondvvhatisoudinmdherernayresu1tinaPCN. <br />o Both parties acknowledge that the scope of work for the Services to be provided by Agency <br />under aProject Estimate may change over the course cfaProject. if Client requests Agency to <br />provide additional services mutually agreed upon by the parties, response to such will be in a <br />written PCN. The PCN must be agreed upon and signed by Client prior to commencing such <br />additional services. <br />(0zomPathfinders | All xgmsReserved. <br />