Opening of Proposals - Utility Billing System - Tyler Technologies, Inc - Part 2

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the actual services delivered on a time and materials basis. 2.4 Requested Modifications to the Tyler Software: Requested modifications to the Tyler Software are invoiced 50% uipon delivery of specifications and 50% upon delivery of the applicable modification. You must report any failure of the modification to conform to the specifications within thirty (30) days of delivery; otherwise, the modification will be deemed to be in compliance with the specifications after the 30-day window has passed. You may still report Defects to us as set forth in the Maintenance and Support Agreement. 2.5 Other Fixed Price Services: Except as otherwise provided, other fixed price services are invoiced upon complete delivery of the service. For the avoidance of doubt, where "Project Planning Services" are provided, payment will be due upon delivery of the Implementation Planning document. Dedicated Project Management services, if any, will be billed monthly in arrears" beginning on the first day of the month immediately following the project kick-off meeting. 2.6 Change Management Services: If you have purchased any change management services, those services will be invoiced in the following amounts and upon the following milestones: Acceptance of Change (Management Discovery Analysis 15% Delivery of Change Management Plan and Strategy Presentation 10% Acceptance of Executive Playbook 15% Acceptance of Resistance Management Plan 15'% Acceptance of Procedural Change Communications Plan 10% Change Management Coach Training 20% Change Management After -Action Review 15% 3. ether Services and Fees. [Include as applicable] 3.1 Systems ;Management: Systems Management Services are invoiced on the Available Download Date. Systems Management Services will renew automatically for additional once (1) year terms at our then -current Systems Management Services fee, unless terminated in writing by either party at least thirty (30) days prior to the egad of the then -current term. 3.2 Disaster Recovery Services: Disaster Recovery Services are invoiced annually in advance upon our receipt of your data. Disaster Recovery services will renew automatically, for additional one (1) year terms at our then -current (Disaster Recovery fee, unless terminated in writing by either party at least thirty (30) days prior to the end of the then-current`terrm,, 3.3 Payroll Tax Table Update Fee: The first year Payroll Tax Table Update Fee for the one-year period commencing on the Available Download Date is waived. Subsequent annual Payroll Tax Table Update fees will be due on the anniversary of the Available Download mate. Annual Payroll Tax Table Update services will renew automatically for additional one-year terms at our then -current Annual Payroll Tax Table Update service fee, unless terminated in writing by either parity at least thirty (30) days prior to the end of the then -current term. 3.4 Performance Bond: We will invoice you the flees for the performance bond, set forth in the 14