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Opening of Proposals - Utility Billing System - Tyler Technologies, Inc - Part 2
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Opening of Proposals - Utility Billing System - Tyler Technologies, Inc - Part 2
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4/4/2025 8:57:37 AM
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1/24/2018 9:26:21 AM
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Board of Public Works
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Projects
Document Date
1/23/2018
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Tyler Implementation Conswkantscomdut training, measure knowledge transfers through <br />assessments, and also lead mini parallel processes and procedure tests. <br />Afthough not conducted by Tyler's project team, training for your End Users will be included in the <br />project plan and is typically scheduled during Go Live Planning which starts one to two months prior <br />to Go Live. This proximity to Go Live helps End Users to retain knowledge and allows Core Team <br />members toconduct this training. Training materials utilized during Core Team trainhngwiU be <br />provided to you for use in End User trairift, and may be customized to include additional <br />info/nmafion. <br />|tiscritical that prior tuGoLive, all knowledge transfer isdelivered bvTyler's project team toyour <br />resources, Many project activities occur during the Go Live Planning stage of the project to evaluate <br />the effectiveness of Tyler's knowledge transfer activities, including parallel processing and user <br />acceptance testing. <br />(2) outfine sequentially the activities that would be undertaken in completing the tasks and specify <br />who wouId perform them; and <br />91. PROJECT PLANNING <br />Tyler takes aoustomapproach tvevery implementation project welead asevery client and business <br />case |sunique. During project planning, the project teams will discuss all aspects of the project. The <br />discussion and the decisions made will be documented and included in the custom project plan, This <br />document will govern all project activities, including the deliverable for each stage of the project. <br />This document contains typical project deliverables for each stage of the project, and is tied to our <br />custom Tyler Work Breakdown Structure. <br />During the PlannmBStage ofthe project, a project plan will bmcreated 6vthe project teams that will <br />serve asaworking document throughout the entire project. These teams will meet regularly <br />throughout the project tnfoster communication and ensure that all tasks are onschedule. in <br />addition, per�mdic reviews and project meetings will be mheduyedwhere changes in scope, project <br />length, orcost will bmdiscussed. Any change tuthe overall plan, and specifioaNythe project plan, will <br />beagreed tubythe two project teams, The original project plan, aswell auany subsequent versions <br />of the document will be posted on the Project SharePoint Site and available to all project participants. <br />This open access to project documents helps to ensure good communication among all project <br />Attached, please find the SampleImplementation Plan which will give amexample ofthe documents <br />that will becreated during the planning stage ofthe project and the Gantt Chart which outlines the <br />tasks and milestones involved inimplementation project. Animportant part ufthe custom project <br />plan isthe project t|meUmeand schedule which isdeveloped using MIS Project and will bedisplayed <br />through the Project SharePoint site in several different formats. A custom: version will be created <br />during the planning stage ofthe project bythe project teams, <br />54 <br />G��,smlh Oenri, HV <br />
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