Laserfiche WebLink
0 Improve communication between you and Tyler through software knowledge <br />This stage enables your power usem1ovalidate the new software based upon the output from the <br />future state ana,lys|s.&high-level explorationofthe system results ingreater comprehension and <br />retention of system features and functionality. Configuration training may include data conversions <br />validation, configuration validation testing, third'partydata exchangeva|idation, forms/reports <br />validation and cmstpm|uai|onvalidation. <br />4.73 TRANTHETkA|NER <br />Tyler provides training to functional leads and power users throughout the impIementation, as the <br />set-upknuw|ed8eiskeytoase|f-sufAdemtunecTy|erprovdextrain�ng0oynur|nterna|iraimar4whu <br />in turn train the end user community. End user training isscheduled during the project and is usually <br />done just prior to, orjust after, going live. TraWng materials will be provided and may be customized <br />prior 10this training, <br />Benefits <br />• Powers users become |mmodiate stakeholders <br />• Training between the power users and peers creates a comfortable environment <br />� Reduced learning times and more flexible trainingscheduHmQ <br />� 4.7A TECHN|CALAND SYs"TEK4/\Uk8|W|ITRATOMTRAINING <br />Technical training begins, at the time of software installation. Tyler's installation team teaches the <br />technical staff how the software isconfigured within the operating system, anwell asbasic system <br />maintenance routines such as backups, loading releases, and refreshing training and test databases. <br />System administration training is conducted after software installation to show usershow 1nupdate <br />users, permissions, menu security, workflow administratIon, etc, from within Tyier's software. Your <br />System Administrator necesnarDyattends these sessions; functional leaders should also attend to <br />have a thorough understanding of the permissions and options available. <br />4.7.5 END[]SERTRA|W|N6 <br />After the functional leaders and power users are trained, the system parameters and tables are set <br />wpand/or converted, and processes anede0medandtested.EndumeoattendappAtaNeschndu|ed <br />training. Many agencies conduct this training prior to go -live oothat these users may assist |n system <br />testing and verification, and become familiar with their new processes. <br />40 <br />\ City qf soull)0md, IN <br />