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Opening of Proposals - Utility Billing System - Systems & Software, Inc. - Part 1
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Opening of Proposals - Utility Billing System - Systems & Software, Inc. - Part 1
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4/4/2025 8:53:51 AM
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1/24/2018 9:22:01 AM
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Board of Public Works
Document Type
Projects
Document Date
1/23/2018
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the day, any problem areas and/or problem users, and goals for the next day. This meeting will serve as <br />an important vehicle for sharing information across the Project Teami, especially when remote locations <br />are a factor, <br />The S&S Business Lead will be responsible for tracking issues throughout the Go -Live week. Issues will <br />be tracked in SpiraTest. These issues will be reviewed in the daily wrap-up meetings and a final llist will <br />be delivered to the Customer at the completion of Gio-Live. <br />Post Go -Live <br />Upon conclusion of the Go -Live, S&S will provide a combination of remote andl onsite support services <br />for the initial three months and production -critical support services from S&S' facility in Vermont. <br />Outstanding issues are documented and prioritized. Regular status reviews between S&S and the <br />Customer will be h6ldto review outstanding issues. <br />Em <br />
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