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enQuesta Chat. <br />enQuesta Chat lets your customers engage with your service representatives <br />without leaving your she or disrupting their online experience, It offers re- <br />al-time assistance and the ability foryour representatives to reach out to cus- <br />tomers to offer assistance. enQuesta Chat isn't justabout chatting though.The ` <br />modules Intelligent visitor tracking and rulesets allow you to dynamically <br />Invite visitors to chat, offer promotions and advise automatically based on <br />that Individual visitors behavior. All conversations are captured and stored' <br />within enQuesta for reporting purposes. <br />Wader mart Water Budget: <br />This module allows for the implementation of a custom- <br />er-based water budgeting program that provides Information <br />on theirspecific water consumption. It also provides the factors � <br />for each customer that are used in the enQuesta billing process <br />to calculate the ustome(s water budget bill. <br />Utilities that have successfully implemented a water budget <br />program have seen the following results:: <br />a Stable revenue stream <br />. Decrease in residential i water use by 24 <br />Decrease in landscape water use by 49% <br />6 Increased customer satisfaction and acceptance of conser- <br />vation efforts or legislation <br />• Decreased infrastructure or capacity requirements <br />• Revenue source for conservation programs funded by inef� f <br />ftcent users <br />Readiness to respond to drought emergencies, <br />