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Opening of Proposals - Utility Billing System - Systems & Software, Inc. - Part 1
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Opening of Proposals - Utility Billing System - Systems & Software, Inc. - Part 1
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4/4/2025 8:53:51 AM
Creation date
1/24/2018 9:22:01 AM
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Board of Public Works
Document Type
Projects
Document Date
1/23/2018
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Project Team Orientation <br />S&S' project hamm orientation training provides your team members with an overview of the common <br />processes in mnqumota, basic system mmvigahon, and an understanding ofhow the various modules in <br />enQmostm be together. South Bend's teem will immediately apply that knowledge throughout the BPA <br />Project Team Training <br />S&S' project team training prepares your team members to conduct testing activities in enQuesto. The <br />|nmtnuo0mn includes a combination of |eotuna, demonstration and hands on lab exenciaee, allowing <br />participants the opportunity touse their processes and data inmoQoeota. Curriculum includes applicable <br />modules and the S&S testing overview. mnC}umo&oAdministration & Troubleshooting, the Administrator's <br />Portal and Security training are also included in this training program. <br />End User Training <br />S&S isnot proposing: End User Training delivered byS&S.but rather aTnmm-thw-Tren,erapproach. 8&S <br />will be onsite to perform training to the City's eventual trainers, and will provide support during the end <br />usertnuinin�. If South Bend wishes to consider full, vendor -led End User Training, G&S can supply this, <br />but mtamadditional cost. <br />The moQuextacourse catalog identifies the course titles and standard course durations available for <br />enQuesta training. It defines in detail the objectives, audience, and pre -requisites for each, course. <br />39, <br />
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