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Change Management is the process whereby out of scope requests or requirements are documented, <br />analyzed, assessed for impact on the project and submitted for approval, <br />The Customer Project Manager will initiate an S&S Change Request Form which commences the <br />Change Management process. The Change Request shall include such information as a detailed <br />description of the issue and/or required change. This could include such detail as mock-ups or <br />specifications. The initial Change Request will be delivered to the S&S PM for consideration of the <br />followinig: any possible resolution plans, resource requirements, impact to schedule, proposed timeline, <br />and cost. <br />South Bend shall expect communication to be managed by the S&S PM during the review period. For all <br />approved' changes:, the S&S PM will update the project plan to include the additional scope of work, to <br />include project tasks, durations, and assigned resources, and will then be managed as a part of the <br />overall project. <br />At S&S' discretion, some Change Requests will be managed outside the scope of the original <br />implementation. <br />For those Change Requests that have financial ramifications, Payment Milestones will be reviewed and <br />modified as needed by the S&S PM. <br />The Customer is solely responsible for Organizational Change Management as it relates to preparing <br />their organization for this change. <br />0 <br />