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NORTH STAR'"' <br />and any contractual obligations. At the end of the project, the Project Manager will review the deliverables <br />of the SOW with the customer to ensure that all obligations have been met. <br />Most of the NorthStar projects are of fixed price —the Project Manager works to maintain the scope, effort <br />and timeline within the budgeted hours and cost. The Project Manager will work with the customer to <br />ensure the Acceptance Criteria for a deliverable has been approved before an invoice is issued and will follow <br />up on any invoicing questions or concerns for the customer. <br />QUALITY MANAGEMENT <br />NorthStar utilizes a gate and checkpoint system to ensure quality through every phase of the project. By <br />taking the time to review the key deliverables at these critical points in the project lifecycle, the PMs from <br />both parties can ensure they are in agreeance with each other and the direction in which the project is <br />heading. <br />This further ensures the quality of not only the final product, but also all the other aspects of the project <br />that are critical for project success. This includes quality planning, quality training, quality testing, and finally <br />quality delivery. <br />. ..... ......................... <br />4. OPTIONAL SOLUTIONS <br />NorthStar Utilities Solutions is not offering any optional solutions at this time. <br />5. PROPOSED STAFF <br />5.1 & 5.2 Credentials & Resumes <br />Each of the key project roles are defined at a high-level within the following table. These roles as well as <br />the project team structure may change to accommodate any project execution needs and requirements. <br />NorthStar expects the following staff will be assigned to this Project: <br />Name of NorthStar <br />Staff <br />Brad Robeson <br />Doug Cathcart <br />Morris Kelly <br />i Jennifer Dexter <br />Rimi Tribble <br />Rob McRae. _ <br />Simon Boulay <br />Brief Resumes <br />Project Role <br />NorthStar Executive Sponsor <br />Project Manager <br />Quality Assurance <br />Senior Solution Architect <br />Solution Architect <br />Technical Architect <br />Environment Architect <br />Location <br />Ottawa, ON <br />Ottawa, ON <br />Atlanta, GA <br />Ottawa, ON <br />.�� Vermont <br />Ottawa, ON <br />Ottawa, ON <br />NorthStar Proposal Response —South Bend Indiana <br />