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Cogsdale Corporation helps municipal utilities achieve excellence in billing, customer service
<br />and financial management. As the leading provider of solutions for utilities, Cogsdale provides
<br />the comprehensive software applications, implementation services and outstanding support
<br />organizations require to thrive in demanding and changing environments.
<br />Cogsdale offers fully convergent billing functionality allowing organizations to bill any number of
<br />services including: electric, telecommunications, water, wastewater, storm water, sewer, gas,
<br />refuse, Internet, telephone and cable. Cogsdale is an "open item system" with all transactional
<br />details maintained for payment and review, CSM allows for flexible rates, unlimited routes and a
<br />number of billing plans. Cogsdale permits importing billing transactions and data from other
<br />systems as well as performing the necessary calculations.
<br />Cogsdale's Location Account window allows customer services representative to view all the
<br />information about the customer in one place. It also allows users to:
<br />• Drill down to more detailed information
<br />• Schedule service orders
<br />• Create payment schedules
<br />• View payment history
<br />• View active connections
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<br />(;OgSaale (;bM Account Screen
<br />BUDGET BILLING
<br />Budget Billing allows customers to pay a pre -arranged amount every month, based on the billing
<br />history of the account. Budget billing helps reduce the impact of seasonal variances on
<br />customer's bills. Throughout the budget period, a bill may be above or below the installment
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