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MIKE MACDONALD <br />Mike is a skilled technical consultant whose expertise in solving issues and installing hardware <br />and software during implementations and upgrades is unsurpassed. Mike has advanced his <br />knowledge progressively working in IT positions for a variety of sectors while earning the A+ <br />and Microsoft Certified Systems Engineer certifications. Mike has a strong work ethic and <br />enjoys working with clients to meet their business goals. <br />CLIENT PROJECTS <br />Connexus Energy, in Ramsey, Minnesota, is Minnesota's largest electric cooperative. <br />Connexus Energy provides electricity and related products and services to approximately <br />125,000 customers across Anoka, Chisago, Hennepin, Isanti, Ramsey, Sherburne and <br />Washington Counties. Connexus Energy's vision to simplify data collection for internal <br />management and external reporting was met by choosing the Cogsdale solution Microsoft <br />Dynamics GP and Cogsdale Work Management software. <br />Medford Water Commission is located in Medford, Oregon. Since its inception in 1926, the <br />Commission has developed and maintained comprehensive plans that outline current and future <br />water needs and resources with a focus on watershed management. Two watersheds supply <br />drinking water to approximately 125,000 customers. Medford Water Commission chose to <br />implement Microsoft Dynamics GP. <br />The City of Neptune Beach, Florida provides water, sewer and sanitation services to <br />approximately 4,000 customers. The City of Neptune Beach implemented Cogsdale Customer <br />Service Management to assist in serving customers more efficiently and making more informed <br />business decisions. <br />Experience <br />Cogsdale <br />Technical Consultant <br />User Support Technician <br />2009 - Present <br />Humpty Dumpty Snack Food <br />Network Administrator <br />2006 - 2009 <br />Technical Skills <br />Windows 2012/2008 Server <br />Active Directory <br />DHCP <br />DNS <br />TCP/IP <br />Microsoft Office <br />Microsoft SharePoint <br />Education and Certifications <br />CompuCollege School of Business <br />Information Systems Specialist <br />CompTIA — A+ <br />MCSE — Microsoft Certified Systems Engineer <br />MCP — Microsoft Dynamics GP 2013 <br />Microsoft SQL Server 2005/2008/2012 <br />Virtualization (Hyper-V and VM Ware) <br />Microsoft Exchange Server <br />Microsoft Dynamics GP/BP <br />Microsoft Dynamics CRM <br />Windows 718110 <br />LAN/WAN Configurations <br />