Opening of Proposals - Utility Billing System - Advanced Utility Systems - Part 1

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ADVANCED U T 1 L 1 T V S Y S T E M S (10) describe the proposed implementation approach, The Advanced implementation process is designed to deliver the best solution within the most appropriate time -frame. Flexible enough for any deployment, the methodology ensures that Advanced thoroughly identifies and integrates the City's requirements based on your particular business objectives, required user experience and success criteria. Advanced staff will work both on -site and through remote access to the City's system. Staff is onsite at key points in the implementation based on a schedule approved by the client, usually for 4-5 days at a time. During those visits, Advanced staff would work closely with the staff at the City to perform activities specific to completion of milestones identified in the project schedule. Advanced shall provide all required project management services to complete the CIS Infinity implementation and will be responsible for overseeing each aspect of the implementation including analysis, project planning, project management, requirements gathering, system configuration, and acceptance tests. The Advanced .implementation methodology utilizes a phased approach and consists of the following key phases: Phase 1 — Project Initiation The Advanced PM will work with the City's Project Manager and staff to organize project information for the preparation of the Project Schedule. The Advanced PM will be onsite to organize and present all of the information required to start the project. The Advanced PM will oversee the daily activities of the project and work in conjunction with the City's Project Manager and staff to ensure effective management of staff resourcing, forward planning initiatives and day to day project deliveries. Phase 2 — Functional and Data Conversion Discovery Analysis Advanced will review the detailed data and business requirements of the City. This analysis will provide an association between the City's business practices and the required CIS Infinity configuration. The Functional and Data Conversion Discovery Analysis phase will be led by Advanced and broken out into functional and data conversion workshops. The workshops review the functional and data conversion areas of the system and are the basis for how Advanced will configure, and convert all of the required business functions, business logic and data in the system. City of South Bend, Indiana 34