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DBA 2 Ability to create custom views by designated users (sys admin, dbc etc.). <br />DBA 4 Ability to create custom procedures by designated users (sys admin, dba, etc.). <br />G 7 Database tables are accessible via SQL queries or ODBC connections or AN <br />connections <br />G 8 Provides a comprehensive set of database documentation and manuals geared to <br />database administrators, which includes the logical data model for the system, entity <br />relational diagrams and a data dictionary. <br />Answer: Vendor to propose how their solution will meet the stated requirements. <br />A1.7 Question: Can you elaborate on the following item please: <br />CCM 12 —Ability to assign customer to pre -defined payment plans. <br />Answer: We would like the option for our staff to begin payment plan setup with a pre- <br />defined and approved template instead of filling in blanks for every field of every <br />payment plan created. <br />A1.8 Question: Hosted vs cloud? <br />Answer: The City's IT strategy embraces a "cloud -first" mentality, but also plans to <br />consider on -premise solutions. We currently consider vendor hosted and vendor <br />managed cloud as interchangeable. If a vendor does offer true hosted and true cloud, we <br />are interested in the design differences of both. We are requesting pricing for both on - <br />premise and cloud -based solutions. <br />A1.9 Question: Does the City need access to real time database or dump data to local <br />system? <br />Answer: The city is requesting access to data to support ad -hoc queries and data <br />analytics. Vendors should explicitly define their capabilities as it relates to the city's <br />need to access data for ad -hoc reporting and other business needs. <br />A1.10 Question: How many users would be concurrent users and how many field service staff? <br />Answer: The City expects that all of its 60 employees could be in the system at the same <br />time. The Utility employs 15 field service personnel. <br />Al.I 1 Question: Is the project a fixed bid -lump sum? <br />Answer: Items are described as part of Proposal Form E-Price Forms, and include a mix <br />of Lump Sum and Unit Price items. The City does expect the implementation services to <br />be performed for a fixed price and invoiced on a lump sum basis. <br />Page 2 of 7 <br />