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ADDENDUM NO. 1 <br />CITY OF SOUTH BEND, INDIANA <br />UTILITY BILLING SYSTEM PROJECT <br />ADDENDUM NO. 1 <br />December 20, 2017 <br />Responses to Vendor's Questions <br />Question: Whether companies from Outside USA can apply far this? (like, from India or <br />A l . l Canada). <br />Answer: Yes, companies from outside the USA can propose. Vendor shall clearly <br />indicate their country of origin and office locations. <br />A1.2 Question: Whether we need to come over therefor meetings? <br />Answer: Vendors to propose as part of their approach how they will staff and deliver the <br />project, including the use of off -site vs. on -site resources. The City anticipates that <br />certain ley portions of the work will be performed on -site at City offices, as typical for <br />this type of system implementation. <br />A1.3 Question: Can we perform the tasks (related to RFP) outside USA? (like, from India or <br />Canada). <br />Answer: Vendors to propose as part of their approach how they will staff and deliver the <br />project, including the use of off -site vs. on -site resources. City shall give preference to <br />U.S. or Canada based resources. <br />AI A Question: Can we submit the proposal via email. <br />Answer: No, proposals must be submitted per the instructions provided in the RFP. <br />A1.5 Question: Has the City of South Bend set a budget for this project, and if so please <br />share. <br />Answer: The City has included funding for this project in their 2018 budget. <br />A1.6 Question: Starnik offers a true public cloud solution. Regarding the following items, <br />would it be acceptable to data dump to the local office SQL server for these <br />database/query purposes? <br />DBA .l Ability to create custom tables by designated users (sys admin, dba, etc.). <br />Page 1 of 7 <br />