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Professional Services Agreement - Woolpert, Inc. - CityWorks Work Order Management Pilot Implementation Assistance
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Professional Services Agreement - Woolpert, Inc. - CityWorks Work Order Management Pilot Implementation Assistance
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3/31/2025 9:14:42 AM
Creation date
12/22/2017 12:03:06 PM
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Board of Public Works
Document Type
Contracts
Document Date
12/21/2017
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CITY OF SOUTH BEND I CITYWORKS IMPLEMENTATION PILOT <br />Task 3.1: Develop (Jser Acceptance Test Plan, For the pilot, the City will develop the User Acceptance Test (UAT) Plan. <br />Once the draft is complete Woolpert will facilitate a remote review of the UAT plan: and the City will update the UAT <br />Plan based on the results of the review and the feedback provided by Woolpert. The City will then submit the finalized <br />UAT Plan to Woolpert. <br />SUB TASKS (PILOT) <br />law <br />0 3.1.3: Woolpert to, Facilitate Remote Review Meeting with Client Technical Team <br />3,1-4: Ckent to Updatc.� Draft- UAI"Nan per WmflperL Comrnents ((Aent-0vvre(1 Task) <br />3.1,5: <br />Task 12. Si,ipport User Acceptance'Testing. Woolpert will remotely support User Acceptance Testing on an as needed <br />basis. The reniaining narradve in tMs, secdon represents the actions, and responsibdides as exec'UtEN.1 in a full Gtyworks <br />in'iplernentation. <br />Woolpert will train the City testing team on how to execute the test plan and record the resuilts. WooIpert will act as a <br />proctor in a testing room to support the testers, and correct configuration issues during the tester training week. Beyond <br />the tester training week, the City testing team is expected to complete all system testing and record their results on the <br />Test Nan documents, Woolpert will provide remote support for the testers and correct all issues at the conclusion of the <br />testing period. Woolpert will support the City's retesting activities remotely via WeblEx. <br />SUB TASKS (PILOT) <br />0 321: Client I'lesting to Perforn'o User Acceptance restpng (Client -Owned ']"asko <br />a 3.2.2: Woolpert to Provide up to Eight (8) Hours of Remote Testing Support <br />0 3,23: Woolpert to Update AMS and Related Application Configurations per Testing Results, <br />• The City will provide adequate facilities and hardware to comiplete the User Acceptance Testing <br />• The City will schedule appropriate time and individuals to complete the User Acceptance Testing <br />1E <br />
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