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City of South Bend Dynamics 365 Discovery and Design Project <br />The table below summarizes the proposed outline for the phases of the project. The proposed plan is not <br />subject to change without the appropriate change order at City of South Bend's request <br />SADA's Roles <br />• Dynamics 365 Solution Architect (SA) <br />• Project Manager <br />(PM) <br />Phase 1: <br />SA w Project spin -up, initiation, entry criteria, and kick-off <br />Discovery <br />PM w Discovery <br />M Environment discovery <br />9 Current State <br />311 Call Management <br />Work Order Management <br />Service Case Management <br />Field Service Management <br />Requirements Gathering <br />Phase 11: <br />SA Interactive Design <br />Design <br />PM Functional Design <br />Gap Fit <br />Data Model <br />Form Mockups <br />Process Definition <br />Technical Design <br />H Systems Architecture <br />K Integration Points / Field Mappings <br />U Report / Dashboard Design <br />H System Configuration <br />rA Documentation review <br />Project Spin down and Close out <br />P 5 <br />Confidential and Proprietary Information of SADA Systems, Inc. <br />