Laserfiche WebLink
58. (; ood.S tall (lit, . <br />The Contractor must be currently authorized to do business in all states where it proposes to provide <br />counseling services and the Contractor has current certificates of good standing in all states in which <br />it operates. <br />59. 1lnnlic ate^ C' icnt Rcscl <br />Any client who received counseling services prior to July 1, 2017 will be eligible to be counseled <br />again by the Contractor on or after January 1, 2018 at any level. The duplicate reset only applies to <br />level 1 and 2 clients. Contractor will be required to document that the client received the appropriate <br />level of service again, after January 1, 2018 and all current required documentation is maintained in <br />the client file, with the new intake date. In order for a client to be uploaded into the Data Management <br />System "DMS" for payment, the homeowners must have received a new counseling session after <br />January 1, 2018 and all required documentation must be updated as of the new intake date and <br />recorded in the client file. The Contractor cannot submit subordinate liens for a homeowner whose <br />primary lien was already serviced by the counselor previously and where this is not a change in <br />circumstance for the borrower or change in workout options available to the borrower, nor should the <br />Contractor resubmit clients who have on -going cases without any substantial change in circumstances <br />and that have already been filled in a previous round of finding. <br />60. Client Ri "1 ;; <br />In order to keep as many options as possible available to clients, the Contractor mist not engage in <br />exclusivity agreements with clients seeking foreclosure or delinquency counseling or interested <br />parties such as servicers or lenders, not shall they otherwise engage in practices which exclude other <br />counseling agencies from working wish its clients or its clients se i dr,,,; ()i° lender;s, should the client <br />willingly seek assistance lions anotticr organization. <br />61. Conflict of Interest Disclosure. <br />The Contractor must disclose in writing any potential conflict of interest to IHCDA. <br />62. Exhibits. Exhibits A, 13, C, D, E, and F attached hereto, are fully incorporated herein. <br />[REMAINDER OF PAGE INTENTIONALLY LEFT BLANK] <br />{00036573-1) Page 19 of 319 <br />