PSA - Develop Risk and Resilience Assessment and Emergency Response Plan and Provide Training for American Water Infrastructure Act Compliance - Arcadis U.S., Inc.

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Task 3 —Training and Exercises Best practice suggests training and exercising staff on the roles and responsibilities associated with the ERP to ensure the ERP provides value and can be effectively implemented during real incidents. Arcadis will work with the City to present initial ERP training sessions, develop a training and exercise plan, as well as carry out some initial exercises. Task 3.1— ERP Training Knowledge transfer will be a priority throughout the ERP development process, and additional trainings will be held once the plan is finalized. Arcadis will provide one 3-hour management training covering the City's ERP content in depth, as well as plan maintenance. In addition, up to two 1-hour trainings on the ERP purpose, contents, stakeholders, and main response activities will be provided. If desired, these can be targeted to specific stakeholder(s) or job function(s) and their roles and responsibilities. Deliverables: Training materials Task 3.2 - Multi -Year Training and Exercise Plan (MYTEP) Arcadis will lead one half -day workshop to develop a customized multi -year training and exercise plan (MYTEP) that aligns with the City's ERP, priorities, existing training and exercises, and resources. Various levels of training needs will be identified for various job functions, and a combination of progressively building exercises will be laid out which address utility priorities and needs and ensure that the ERP can be effectively and efficiently implemented as needed. To save on travel expenses, this workshop can be combined with final ERP planning meeting or ERP training. Deliverables: • Multi -year Training and Exercise Plan document Task 3.3 — Execution of Training and Exercises Based on the MYTEP, Arcadis will plan and facilitate up to three trainings, drills, and/or tabletop exercises for focused elements of the City's ERP. These exercises will be developed specifically to align with the City's ERP and training and exercise goals. It is anticipated that these will increase in complexity, with the final tabletop exercise incorporating multiple job functions and response agencies if desired in a realistic response scenario. All drills and exercises will include a debrief to identify further training needs and to support updates to the ERP as necessary based on lessons learned. Deliverables: • Debrief summarizing the exercises, lessons learned, and actionable items Exhibit A, Scope of Basic Engineering Services EJCDC E-520 Short Form of Agreement Between Owner and Engineer for Professional Services. Copyright ©2009 National Society of Professional Engineers for EJCDC. All rights reserved. Page 5