Opening of Proposals - Print Shop Services - Alphagraphics

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APPENDIX 1: ONLINE ORDERING SYSTEM EXAMPLE Located ri -, aip&�Ojrjiphiu Mph—jrafts. ALPHAGRAPHICS BUSINESS CARDS What would you like to d07 111"Imska ��avty it rs,, ..40,00 AxoraGraphics City of South Bend Board of Public Works PFP - 2079 delivery, redo and/or survey results don't meet expected performance levels Our locations also follow strict PCI Compliance data security procedures and, the degree to which client data storage is required; all data storage is managed on a data server behind secure firewall protocols. LEAD TIME, PRODUCTION AND STORAGE Depending on the size, scope and complexity of a given project, upon receiving an order complete with artwork our team can typically produce and deliver in one to four business days. AlphaGraphics is in the unique position of using two facilities within a 30 minute drive. We have ample storage space at no charge for the City. We also have the ability to expand square footage, production and technology to support the City's print needs. Inventory data can be made available through the AG Online storefronts with email notifications for inventory management options when inventory becomes low. TRANSITION AND IMPLEMENTATION PLAN AG is committed to providing the best possible service to the City. With this goal in mind, we propose the following plan to help streamline the transition to our services: • AG will designate a project and account lead —Senior Account Manager AG will create and designate an email address specifically for the City of South Bend, which will be consistently monitored • The City of South Bend will provide artwork and all necessary printing assets to AG in order to streamline ordering AG and the City will provide specific personnel to collaborate toward quick transition and project implementation • During the transition, AG will provide completed production within 5 business days of order approval PRICING, TERMS AND CONDITIONS Per the RFR the pricing schedule has been included as Appendix 2. 2021 pricing will be increased based upon paper and material cost increases at a minimum of 3-5%. Prices included in the schedule are based upon the City's expected usage rate as defined in the RFR All design, prepress, production, bindery and fulfillment costs are included in the per -unit cost Shipping and Delivery is not included. Any rush fees incurred will not exceed 40% of the invoice Prices are based an the assumption that print ready files will be submitted by the City. AG will conduct file reviews, pre-flight analysis, general file preparation and setup for production. This work has been estimated and is included in the per -unit cost. Design enhancements and custom design can be provided by AG and would be estimated on a per -project basis. Page 8 AiphaGraph,cs City of South Bend Board of Public Works PFP - 2079 Page 5