Opening of Proposals - Police Vehicle Decal Design and Application - Signature Graphics Inc

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Escalation of Field Installation concerns • In the event of questions or concerns by the installer sub -contractor or the location contact during the installation process, a phone call will be directed to the Signature Graphics' Installation Coordinator. • If the concern cannot be addressed by the Installation Coordinator, it will be escalated to Courtney Braun in Customer Service and ultimately to Rich Hardin the Sales Representative, Sub -Contractor Network • Signature Graphics has developed a qualified, experienced network of Certified Installation Sub- contractors across the United States and Canada. • All installation sub -contractors are required to verify their experience, hold required liability insurance and sign a contract with Signature Graphics before they can be scheduled for an installation project. • All installation sub -contractors are an extension of Signature Graphics and are held accountable to the same Signature Graphics expectations. Warranty Signature Graphics, Inc. warrants the workmanship of the installation services we provide for the period as the warranty of 3M materials. As an MCS Certified 3M Provider along with our G7 Print Certification, we have the strongest and financially most meaningful warranty in the business. Our parent company, Omnicom, is a 16 billion -dollar publicly traded company. We, exclusively, have the financial backing to provide a real warranty. Generally, the printed 3M film will have a 5-year MCS warranty.