Professional Services Agreement - Arcadis US Inc - Project Management for Utility Billing System

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This is Exhibit A, Scope of Basic Engineering Services, referred to in and part of the Short Form of Agreement between Owner and Engineer for Professional Services dated The City recently developed a business case for the replacement of their utility billing system which showed that replacement is advantageous to the City. Through a structured procurement process, the City then selected and entered into agreement with Systems and Software to acquire their EnQuesta software. Arcadis will assist the City with the management of this project to successfully implement a fully integrated utility billing system based on the EnQuesta solution by performing the following activities. Task 1. Project Management Arcadis will work with Systems and Software, the makers of EnQuesta, and act in consultation with the City to provide oversight to the utility billing system implementation. Arcadis will provide a project manager who will be responsible for the following management set -vices: Project Charter Development — work with the City and Systems and Software teams to create a project charter. The project charter will build on the information from prior project activities. The project charter will document the project objectives and deliverables and will assign resources and responsibilities to project activities. Kick -Off Meeting - participate in a kickoff meeting led by Systems and Software. Project Integration Management — develop, monitor, and maintain an integrated project plan using MS Project showing all project activities, with inputs from Systems and Software. Project Scope Management — manage overall project scope and identify to the City when a task is outside of scope. Institute a change management process and initiate this process when required to control project scope changes. The project change control strategy will define the procedures by which changes to the project scope are identified, documented, reviewed, and either approved or rejected. It will also define the process by which approved changes are estimated, budgeted and incorporated into the overall project workplan. The intent of the change control processes will be to ensure that scope changes are beneficial and that their impact on the project schedule and budget is analyzed before the change is undertaken. Project Cost Management — manage the financial performance of all project elements such that the project can be completed within the approved budget. Arcadis will be responsible for reviewing all Vendor monthly invoices and evaluating earned value claimed towards milestone payments. Project Human Resource Management — assume responsibility for the quality and integrity of all work of Arcadis's staff. Arcadis will monitor the Vendor and the City teams such that they are adequately staffed and utilized. Exhibit A, Scope of Basic Engineering Services 11aae $