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have a hearing date set for the very beginning of 2018 so we anticipate this rate increase will take <br /> place,probably quarter two (2) of 2018. About 5.3 billion gallons of water were delivered in <br /> 2016. There were 43,000 customer accounts. We are going to try and update our billing and <br /> customer service program which is badly needed. It is a really old program and very difficult to <br /> manage. A good example of this is when we moved our recycling off of our bills, we had to <br /> individually change each and every one (1) of those bills. There was no button to push to take <br /> them all off. We will be updating that software this year. <br /> He then went on, In Fund#620, we see an increase in the revenue side which is twenty-two <br /> percent (22%) starting quarter two (2). The expense side decreased a little over$400,000. Our <br /> Capital Expenses went up about $300,000 but in addition to that, if you recall, we subsidized a <br /> few of those expenses by using TIF dollars. Overall we are pretty flat on the water works <br /> expenses as we've gone from $19.1 million to $18.4 million, approximately $700,000 less <br /> overall on the water works side even though our Capital Expenses are going up. There has been a <br /> lot of deferred maintenance on capital equipment and that is why we are only able to do forty <br /> (40) million gallons when we should have seventy (70)million gallons. We are pumping less <br /> water than we can but overall we have conserved more water. The majority of our work has been <br /> finishing Phase One (1) of our Long-Term Control Plan which consisted of a lot of work to our <br /> Wastewater Treatment Plant, as well as finishing East-Bank Phase Five (5). Those projects are <br /> either complete or almost complete so we will be completely done with Phase One (1) of our <br /> Long-Term Control Plan. We have also reassessed our Long-Term Control Plan and have taken a <br /> new approach by saving upwards of$700 million. I thank the Council for pushing us to do that, <br /> as well as their support. We are still going to meet the water quality requirements of the EPA. So <br /> now our job is to convince IDEM and EPA that it, in fact, does what it says it does. We are <br /> holding off on the EPA meetings in hope they will appoint a new Region Five (5) director but <br /> with that uncertainty, we are going to move forward without the EPA and lay out our plan. We <br /> feel very comfortable with what we have regarding the data and science behind it. With the <br /> recent upgrades to our primary and secondary channels, we think we could actually pump more <br /> than seventy-seven(77) million gallons through here which would be very helpful as we move <br /> into Phase Two (2) of our Long Term Control Plan. We still have half of the City on combined <br /> sewers which creates issues for us so we will be doing some stress-testing of the plant to see if <br /> we can get that capacity higher. We are also adding generators to our system. We are now also <br /> producing very good compost because of our ability to remove the plastic. <br /> Jitin Kain, Deputy Director of the Department of Public Works with offices on the 13th floor of <br /> the County-City Building, stated, The triple bottom line is taking into account the social, <br /> economic and environmental impact that all of our projects have. The three (3)top goals in <br /> sustainability are to increase efficiency by reducing our operating costs, creating a culture of <br /> sustainability to become business as usual, and finding ways to incorporate sustainability into the <br /> culture and practices of all work in the area. You may be aware the costs for electric are expected <br /> to rise. AEP has started a process to change the rates and, in fact, IURC is going through a <br /> process for public hearings for the AEP rate increase. These are expected to occur by the third or <br /> fourth quarter of 2018, so our budget does not reflect any of those changes because we are not <br /> sure where the rate case goes,but we do expect to come back for an additional appropriation. On <br /> the natural gas side, we do expect some small increases but expect the usage to be generally flat. <br /> We are also,through the practice of hedging, able to secure the rate of natural gas. There are a <br /> 7 <br />