Software Agreement - Network Solutions Incorporated - Hardware, SmartNet, Professional Services for MLK Jr Center

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. . ........... . . . ....... - ------ .... 07- S rM NE5 et orkSolutions a CoSB will provide DHCP services for any new networks that are created. Testing Responsibilities: Network -Wide 9 NSI and CoSB will test access to the critical services identified in the testing plan, Switching • NSI will verify proper operation of the installed equipment as identified in the testing plan. At the completion of testing all devices should be capable of passing traffic through their uplink port, being remotely managed, and have had a backup copy of their configuration taken, Wireless • NSI will perform remote testing with CoSB onsite staff to verify proper connectivity • CoSB will provide onsite personnel to test connectivity with the remote NSI engineer Tra in.ing.&. Support Responsibilities: Network -Wide NSI will provide an hour of post -cut support. An engineer will be dedicated to responding to any network issues identified by CoSB that their staff would like investigated. No training is included as part of this proposal Infrastructure Final Deliverables Following the completion of training and support, NSI and CoSB will review the work completed, As part of this review NSi will provide the following: Network -Wide • NSI will provide documentation of the testing results including identified critical services, initial testing result, any required corrective actions, and final testing results (where necessary). Switching • NSI will provide network design documentation (in; digital format) of o A copy of all final device configurations General Responsibilities NSI has provided labor estimates in conjunction with the bill of materials and this scope of work. Any modifications to either document may require a change order that includes additional cost for added product or services. Listed below is a final set of defined responsibilities that are not included as part of any particular phase of the project but stili set important expectations for the successful completion of the project. Network -Wide • Provide Existing Network Documentation — CoSB will provide NSI access to existing network configurations and documentation. Having information such as network drawings, expected failover behaviors, security policies, management addresses, passwords, licenses, running configurations, and device settings helps NSI develop a proper migration strategy for installation and configuration. • Storage and Staging Area — CoSB will designate a location for all ordered equipment to be delivered to. This location should provide a secure temperate area for storage and staging of equipment. • Equipment Transport— CoSB will transport equipment from the designated staging area to each respective installation www.nsil.com WHY we do is as important as HAT we do (574) 271-0900 Page., 5 of 10