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the VSI price list, or 2) Discuss qualifying a new product with VSI management. If a customer <br />requests VSI to consider qualifying a non -qualified product, we will evaluate the circumstances, <br />and if justified, will attempt to qualify. In order to proceed, the customer must send an <br />evaluation unit to VSI and we will attempt to qualify it at standard VSI support rates. The <br />customer must specify a qualifying spending limit. If successful, VSI may or may not add the <br />product to our price list. If added, VSI will continue to support the product, as described under <br />qualified hardware options. If not, any on -going qualifying that might be required, as a result of <br />hardware or software upgrade changes will be chargeable. <br />POS Hardware Onsite Installation Support <br />If you expect the VSI Trainer to install POS hardware during an onsite training trip, you must <br />allocate sufficient time in the schedule to complete the software training and the hardware <br />installation and configuration. The time allocated will vary based on the three situations <br />described above, but the most time-consuming will involve hardware that VSI has not qualified. <br />The time allocated will also vary depending on the number units to be installed. If the VSI <br />Trainer installs and configures the hardware during a normal 8-hour workday, then this would <br />be included in the previously approved onsite training fee. If the VSI Trainer is required to work <br />in excess of 8 hours on any given day, in order to complete the hardware setup and software <br />training during the scheduled onsite visit, then the Customer will be billed for overtime fees. <br />sales@vermontsystems.com Tel 877-883-8757. Page 9' <br />