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Product Rider— Dedicated Internet Access (Ver. I-10)
<br />Confidential "rV' Cogent Communications. 2016
<br />PRODUCT RIDER -
<br />cogent DEDICATED INTERNE ACCESS
<br />GLOBAL
<br />This product rider (Rider) amends the CSA entered into between Customer and COGENT for the Services specified therein. Unless otherwise defined herein,
<br />capitalized or defined terms in the CSA have the same meaning in this Rider. in the event of a conflict between forms, the following will be the order ofpriority:
<br />First, the Order Form; Second, any Addendum entered into by the Parties; Third, tile Terns: Fourth, the SLA; and Fifth, this Rider.
<br />1. Service aml Options
<br />Within the scope of the Dedicated Internet Access Service, COGENT transmits W-packets between the COGENT Network and associated networks of its
<br />Customers as well as to and from the global Internet using COGENT's settlement -free peering agreements with other networks.
<br />Subject to their availability, Customer may select one or more options associated with the Service such as listed in the Order Form, in which case Customer agrees
<br />to pay the related fees such as indicated in the Order Fonn;
<br />1P Address AlloaNimr: COGENT will allocate an 1Pv4129 and IPv611l2 free of charge to Dedicated Internet Access customers as part of each port order. If
<br />Customer desires a larger IP address space allocation, Customer shall submit an application to COGENT for the larger allocation, using COGENT's "IP
<br />Questionnaire" form. If COGENT approves the application, Customer will be required to place an order for the larger IP allocation. Each larger allocation for
<br />IPv4 address space will be subject to an additional Monthly Fee. Larger allocations for IPv6 address space will be free of el€arge. COGENT stakes no guarantees
<br />that any subsequent allocations will be contiguous to any of Customer's existing allocations, iP address space allocations are subject to the AUP and will be
<br />terminated and reclaimed when Customer's Dedicated Internet Access Services with COGENT are terminated.
<br />BGP roufpr : Customer may connect to COGENT's network using the BOP protocol (Border Gateway Protocol). Customer will be required to place an order and
<br />a BGP session will be established with Customer's own assigned ASN (the Primary ASN). IfCustomer wishes to connect with multiple BGP sessions over a single
<br />port (or LAG bundle) with the Primary ASN and ASNs from third parties represented by Customer (the Secondary ASNs), then Customer will be required to
<br />provide COGENT with a Letter of Authorization ("LOA") issued by the third parties having registered the Secondary ASNs in order to activate such Service, and
<br />all interactions, being during provisioning or operations, related to BGP-sessions set up between COGENT's network and Secondary ASNs will be handled
<br />exclusively between COGENT and Customer. The tact that a BGP session is being set up between COGENT and other parties represented by Customer does not
<br />constitute a contractual relationship between COGENT and the other parties, this interaction is ruled by the contractual relationship established between COGENT
<br />and the Customer, COGENT will charge an additional Monthly Fee for each ASN connected, including the Primary ASN.
<br />Sruric ruifftE i €ILAN: Customers connecting to COGENT's network with static routing (i.e., non-BGP) may require a VLAN (Virtual Local Area Network)
<br />structured port. Customer must place an order to have a VLAN configured on Customer's port, in order to support static routing of Customer's own assigned IP
<br />address space (the Primary [Ps). If Customer wishes to connect with Primary IPs and tP addresses from third parties represented by Customer (the Secondary [Ps),
<br />over one or more VLANs on a single port, then Customer will be required to provide COGENT with a Letter ofAuthorizationr ("L.OA") issued by the third parties
<br />having registered the Secondary It's in order to activate such Service, and al I interactions, being during provisioning or operations, related to static routing (and, as
<br />the case may be, VLANs) set up between COGENT's network and Secondary IPs will be handled exclusively between COGENT and Customer. The fact that
<br />static routing is (and, as the case may be, VLANs are) being set up between COGENT and other parties represented by Customer does not constitute a contractual
<br />relationship between COGENT and the other parties, this interaction is ruled by the contractual relationship established between COGENT and the Customer. Each
<br />VLAN will receive the same 1P address space allocation as a port order at the same location. COGENT will charge an additional Monthly Fee for each VLAN
<br />connected.
<br />Lnrkj=pte;grrlinu /LAGI: In certain Service Locations, Customer may elect to aggregate multiple 10 Gigabit Ethernet Services in such Service Location into a Link
<br />Aggregation bundle (a "LAG -bundle"). Under such option, COGENT will configure the LAG -bundle in such a way that, in case ofan outage of some (but not all)
<br />Services involved in the LAG -bundle, unaffected Services in such LAG -bundle will continue to pass traffic. Link Aggregation is the technical combination ofporls
<br />and is independent from billing options: COGENT will bit] burstabie Services involved in a LAG -bundle independently from each other, unless Customer elects
<br />to combine them rising the "Summed Burst Billing" or "Aggregate Burst Billing" options described in section 2 below.
<br />Equipntertr: COGENT may, at its sole discretion and ifavailable, provide equipment for certain Services. The fees for such equipment as agreed in the Order Form
<br />will be added to Customer's invoice. COGENT does not guarantee and is not responsible for any specific type ofequipnrent, or any equipment at all, to be made
<br />available to Customer, and such equipment will belong to Customer upon receipt. Customer will provide its own technical support to install, maintain, and integrate
<br />equipment. COGENT will not provide on -site technical support. Customer will be responsible for applicable replacement costs if the equipment is subject to any'
<br />damage, unauthorized alteratio€rlmodificatiotrlrepair, abnonnai use, misuse, neglect, abuse, accident, improper installation, or other acts caused by Customer, its
<br />employees, contractors, or any other person. Such action or inaction may void any manufacturer warranties. Customer fruther agrees to indemnify and hold
<br />harmless COGENT for any third party claim based on Customer's unauthorized alteration or modification of the equipment. COGENT is not responsible for
<br />Service disruptions caused by any request by Customer to relocate equipment.
<br />L:ypedire Deliverv: COGENT's installation guarantee is strictly limited to the installation guarantee stated in the SLA. However, Customer may request in the
<br />Order Fonnn an expedited delivery for his Service. COGENT will use commercially reasonable efforts to accommodate Customer's request; provided, however,
<br />that COGENT does not guarantee that any such request will be fulfilled (and any such guarantees given either orally or in writing are hereby disclaimed) nor does
<br />COGENT guarantee that the Service will be delivered on a specific date, such as the Requested Service Date indicated on the Order Form.
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<br />Cogent Communications wsnnw.cogentco.coru
<br />See Order Form or web site for fill] contact details.
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