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AMCS <br />r-P <br />Prepared for: <br />Continuation of Services: <br />• AMCS will continue to provide Service and Support for: <br />O 15 existing ELEMOS On -Board Computers <br />O 1 ELEMOS CANBus device for GPS vehicle tracking <br />The City of South Bend <br />O ELEMOS Cart Management Module, including two handheld scanner Licenses <br />New Services: <br />• The City of South Bend is deploying as new: <br />o 3 ELEMOS CANBus devices for GPS vehicle Tracking <br />Customer Success: <br />Our Customer Success function allows for us to take a proactive approach upon the completion of a successful <br />software and/or hardware implementation in order ensure that our customers will increasingly benefit from use of <br />our products and services. Providing a dedicated customer success manager gives us real-time visibility into your <br />organization and allows us to provide real value within your organization as you utilize our suite of technology <br />solutions; thereby allowing us to gain perspective into the use of our solution, where we can improve and <br />determine how we can continue to provide you worth for a lifelong business relationship. At AMCS, your success <br />directly ties into our success as an organization. <br />• AMCS will provide the City of South Bend with a performance review 6 months following go live to <br />validate the value of the solution deployed and provide insight into the utilization of the software. <br />© AMCS Page 3 of 7 Proposal #02022017-003MH <br />Confidential and Proprietary Information <br />V4.4 03/06/2015 4847-7359-7190 1 <br />