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EXECUTIVE SUMMARY <br />This Scheduled Service Agreement from Trane offers an exclusive approach to <br />planned maintenance: It is grounded in worldwide expertise. Delivered locally by <br />our own factory trained technicians. And provided according to your needs. <br />Under this service agreement, you will hand off the responsibilities for planning, <br />scheduling and managing routine maintenance to Trane. You will have a team of <br />true professionals keeping your HVAC equipment running efficiently and <br />reliability. <br />As an HVAC service provider, Trane offers many advantages: <br />• Confidence that your HVAC equipment is being cared for according to <br />OEM best practices for both frequency and procedures <br />• Priority service, available 24-hours a day, giving your facility precedence <br />during urgent situations <br />• Advanced diagnostic technologies, allowing our technicians to analyze <br />system performance more comprehensively, so they can identify and <br />correct a broader set of conditions <br />Protect your bottom line. Proper maintenance can save an estimated 12 to 18 <br />percent of your budget compared to a run -to -fail approach. This service <br />agreement will help you capture those savings. (FEMP) O&M Guide 2010 <br />When it comes to service effectiveness, <br />experience matters. No other provider <br />has more experience than Trane. <br />• 100+ years of system and <br />equipment experience <br />• 35+ years in building <br />automation systems (BAS) <br />• 20+ years in energy services <br />Trane procedures for <br />All Trane technicians <br />Trane incident rates <br />You will have a <br />handling refrigerant are <br />follow documented <br />(OSHA) are consistently <br />consistent group of <br />compliant with federal <br />processes ensuring <br />50 to 70 percent below <br />Trane employees <br />and state regulations, <br />uniform service delivery. <br />industry averages. <br />dedicated to your <br />account. <br />THE WARRANTY PERIOD <br />During the Trane Limited Equipment Warranty period, service interactions give your Trane team additional sightlines into <br />equipment performance. Equipment anomalies are more likely to be detected, and resolved, within the warranty period. <br />Any warranty issues found during routine maintenance or service calls will be reported to you immediately. <br />ADDITIONAL SUPPORT <br />Trane offers a wide range of maintenance and repair services beyond the scope of this service agreement. Ask your <br />Trane representative for details. <br />