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vi. The Sewer Insurance Administrator shall develop the three categorical lists within the <br /> Registry with order of contractors based on the date which their pre-qualification application <br /> was received. If multiple applications are received on the same date, contractors for that date <br /> shall be listed in the Registry in alphabetical order. <br /> vii. The Sewer Insurance Administrator shall call contractors from the Registry in the order each <br /> contractor appears. If a contractor refuses a call, or is unable to perform within 24 hours of <br /> the call, they shall be counted as having performed a call. <br /> viii. The Sewer Insurance Administrator shall call contractors from the Registry when repair <br /> conditions change and the nature of the repair work moves from a Second Opinion to either <br /> an Excavation or Special condition. <br /> d. If the Sewer Insurance Administrator determines that a Contractor is not fully complying with <br /> applicable statutes, ordinances, rule and regulations or whose work has been determined to be <br /> unsatisfactory, or lacks sufficient financial strength, equipment or technical expertise to perform <br /> the work may be removed from the Registry for a period of up to three years from the date of the <br /> violation, and shall not be eligible for cost recovery under the Sewer Insurance Program. <br /> e. Contractor Notification Process: If a contractor's status in the Registry changes in any way, the <br /> Sewer Insurance Administrator shall notify that Contractor of the Sewer Insurance <br /> Administrator's determination in writing within ten working days of the alleged violation, or pre- <br /> qualification status change. Contractors wishing to appeal the Sewer Insurance Administrator's <br /> determination shall file a written appeal to the Board not less than five business days following <br /> the date of the Sewer Insurance Administrator's notice to the Contractor. The Board shall hear <br /> evidence on the Contractor's appeal at its next regular Board meeting, and the Board's decision <br /> shall be final and conclusive unless an appeal is taken as in all other civil matters. The Sewer <br /> Insurance Administrator's decision shall be entitled to deference by the Board unless it is <br /> arbitrary, capricious, an abuse of discretion, or inconsistent with the rules and regulations of this <br /> Program. <br /> f Contractors shall perform construction activities for repair work in accordance with the <br /> construction specifications found in Exhibit G of this policy. <br /> g. The Sewer Insurance Administrator may, from time-to-time, make recommendations to the Board <br /> concerning the safe and efficient operation of the Sewer Insurance Program, establish certain <br /> procedures to ensure that work completed by private contractors under the Sewer Insurance <br /> Program is consistent, cost effective and professionally performed, and shall keep the Board <br /> appraised as to unsatisfactory performance of a Contractor listed on the Registry to warrant being <br /> removed from the Registry. <br /> h. The Sewer Insurance Administrator shall select contractors from the Registry in a specific order <br /> set based on the date and time of application for pre-qualification annually. The order shall not <br /> change unless a contractor is removed from the registry. The Sewer Insurance Administrator may <br /> not deviate from the order unless there is a unique situation where the selected contractor may not <br /> have uniquely qualifying experience to address. If a contractor is skipped in selection for this <br /> reason, they will maintain their place as the next available contractor on the Registry. The <br /> contractor selected out of turn will be counted as having performed a service and will be skipped <br /> in the normal rotation through the Registry until they come back on the list as the next normally <br /> available contractor. A contractor shall respond to the selection for work in a reasonable <br /> timeframe (max response timeframe is 24 hours or the next business day whichever is shorter). <br /> Contractors unable to respond in a reasonable timeframe shall notify the Sewer Insurance <br /> Administrator at the initial request for service. Inability to respond will count as work performed <br /> and the Sewer Insurance Administrator shall move to the next contractor on the pre-qualified list. <br /> 7 <br />