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GreenSky FAQ <br />DBA: RENEWAL BY ANDERSEN OF INDIANA, OHIO & TENNESSEE <br />Legal Name: Windows, LLC <br />1320 City Center Dr. Suite 350 | Carmel, IN 46032 <br />Phone: (317) 428-2054 | Fax: (null) | info@windowsbyrba.com <br />Marlene Nowak <br />1709 Wayne Street <br />South Bend, IN 46615 <br />Year Built: 1927 <br /> <br /> <br />SIGNATURE OF SALES PERSON: <br />PRINT NAME OF SALES PERSON <br />Nicholas Ritchie <br />SIGNATURE OF CUSTOMER 1: <br />PRINT NAME <br />Marlene Nowak <br />SIGNATURE OF CUSTOMER 2: <br />PRINT NAME <br />02/02/25 Page 19 / 35 <br />Frequently asked questions: <br />1.  Who is GreenSky?    <br /> • GreenSky (GS) is a leading company in the consumer finance marketplace, <br />specializing in home improvement and retail credit. <br />2.  Can I contact GreenSky?      <br /> • Yes, you may call them anytime to discuss your loan.  Operators are available Mon - <br />Sat 6:00AM - 1:00AM (ET) and Sunday 8:00AM to Midnight (ET).  Phone number: <br />(866) 936-0602 Option 2 <br />3.  How will I know my loan amount, APR, and payment information?    <br /> • GS will email your loan documents, which include information pertinent to your loan <br />including the amount financed, APR, Finance Charges,etc.At the conclusion of your <br />purchase GS will send a revised statement based on your purchases and balance. <br />4.  I don't use email; can GS mail me my loan documents?    <br /> • Yes, if you did not make the request at the time of your application, please call them. <br />5.  Can I access my account online?    <br /> • Yes, you can.  Go to:  GreenSkyCredit.com/consumer to access your account. <br />6.  Can I make payments online?      <br /> • Yes, you may pay online. <br />7.  Is there a prepayment penalty?    <br /> • No, there is no prepayment penalty. <br />8.  Is there a late payment penalty?    <br /> • Yes.  Late penalties are dictated by State Law.  Your loan agreement provides this <br />information. <br />For loan information please call GreenSky at:  866-936-0602 or go to: <br /> www.GreenSkyCredit.com