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City of South Bend, Indiana 2013 General Fund Budget Departmental Summary Patens Ra ale Fund Number 101 -0005 usimeas Quarterly Magazine Successful second Faster Sunday Bench - serviced 253 attendees Successful grind annual MoNefs Day Branch - serviced 488 attendees which was the highest number for the annual event Number one venue Sought by Notre Dame Basilica [titles City Strategy a upon successes are coos a same vacery or evens To be the pemler thanqu [(meeting facility in the region forall events demanding superior service, fine dining and well - maintained b¢torical atmosphere To strive to increase the postive economic impact the Pams Royale currently has on downtown South Bend An opportunity was cheated to [rook weddings on the Moms stage in the summer months when the Palais Royale is aheady booked for an event New rack cards and fliers were created in 2011 to pemob, the Moms stage as a unpu , station to host welding re ceptrons. It has been a challenge with troth clerical nesponsabilties and Palms Royale office hours coverage when the Pams Royale Director of Sales (Masterpiece Creations employee) is out of the office on business and sales presentations since the elimination of the full -time Palms Royale reception postlen due to budget reductions. A temporary receptionist has been hired to cover part-time weekday hours from 10.00 AM to 2.00 PM; however, a permanent full time s needed to cover office hours on a regular basis for event organizers, visitors and vendors coming to the office . Funds must to found to support this need if we are to to successful in our endeavors. Key Performance Indicators 36 iretl 2011 2012 Actual Estim.ted 2013 Measure Type Target if avail. ble if avail. ble Pm ec0on - No of events booked Outcome, 99 65 89 89 - FBB Commission Earned! Outcome $160,000 $138,999 $129,999 $159,999 Tvces. outcet. efficiency, effectiveness, malty, outcome, tacbnoleov Page 31 Form 1