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Table of Contents <br /> I. Introduction 4 <br /> 1.1-Purpose 5 <br /> 1.2—Other ESG Regulation, Policy and Procedure Resources 5 <br /> II. Program Overview&Objectives 6 <br /> 2.1—Priority Levels for Funding 6 <br /> Ill. Program Requirements 7 <br /> 3.1—Eligibility Intake Criteria 7 <br /> 3.2—Creating& Maintaining an Operations Manual 7 <br /> 3.3—Keeping Accurate Financial and Service Delivery Records 8 <br /> 3.4—Coordination with Other Targeted Homeless Services 9 <br /> 3.5—System and Program Coordination with Mainstream Resources 9 <br /> 3.6—Coordinated Entry Assessment 9 <br /> 3.7—Habitability 10 <br /> 3.8—Ensuring Confidentiality 12 <br /> 3.9—Rent Reasonableness 13 <br /> 3.10—Fair Market Rent 13 <br /> 3.11—Progressive Engagement 13 <br /> 3.12—Utility Payments 13 <br /> 3.13—Re-evaluations for Homelessness Prevention& Rapid Re-housing Assistance 14 <br /> 3.14—Housing Stability Case Management 15 <br /> 3.15—Housing Plan 15 <br /> 3.16—Termination of Participation &Grievance Procedure 16 <br /> 3.17—Participation of People with lived Experiences of Homelessness 17 <br /> 3.18—Coordination Among Service Providers 18 <br /> 3.19—Performance Standards 18 <br /> 3.20- Emergency Shelter Standards 19 <br /> IV. Eligibility Criteria 25 <br /> 4.1—ESG Rapid Re-housing Eligibility Criteria 25 <br /> 4.2—ESG Homelessness Prevention Eligibility Criteria 27 <br /> 4.3—Documentation Requirements 30 <br /> V. Housing Relocation&Stabilization Services 33 <br /> City of South Bend - ESG Policies and Procedures Manual 2 <br />